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Madison Reed Hair Color Bar Sunnyvale

3.8

About this business

Location details

322 W El Camino Real, #300, Sunnyvale, CA, 94087, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8141 reviews
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Alisha T.'s profile image
Alisha T. 
rating
2 years ago

Visited the color bar a week ago to have my roots dyed and Espresso gloss applied to the rest of my hair. This was my first time using MR products. Some of my colleagues had tried it during COVID times so I thought I'd try it as an alternative, as I couldn't get in to my usual salon in time for an important event this weekend. From an experience perspective, the salon was clean and modern. They took a picture of my hair, and an app told the stylist which color to use. The color application was thorough and efficient. While... read more

Business response:

Hi Alisha, we're so sorry to hear about your experience at the Hair Color Bar. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Annette D.'s profile image
Annette D. 
rating
3 years ago

I started using Madison Reed last year and LOVE the product!!! Gorgeous colors, at home balayage, but I really needed an all over root touch up. I read the reviews and was a bit skeptical, but was greeted, brought hot tea while I waited (didn't catch her name but really sweet) and Grupa was amazing. She colored my roots (the back of my head---area I really can't reach) had more than the top and sides since I was doing touch ups at home. I feel finally my hair throughout is balanced and bought the gloss as well. The sham... read more

Business response:

Thank you for the kind words, Annette! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience! 

Robin Y.'s profile image
Robin Y. 
rating
3 years ago

Went here for second time to have my hair colored and blew out with Travis he is amazing better every time I go to him for appointments this time added low lites also. They have a great unlimited roots color deal you pay monthly and gives great discounts on products and add on services as well thanks Travis for doing such a fantastic job every time! 

Business response:

Thank you for the kind words, Robin! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience! 

Christina C.'s profile image
Christina C. 
rating
3 years ago

TLDR: I'm satisfied with my color and the condition of my hair, and I plan to return. My hair was 3" roots of ash brown and 6" of solidly highlighted (two-process) blonde hair. I wanted a deep golden blonde, no ash, minimal red if possible. Erica advised me that Sicily Golden Blonde was likely to be too red, so she recommended Tivoli Neutral Blonde with a shot of "Ice" to counteract my hair's tendency to turn red when I lighten it. She applied the mixture to my roots first, waited a while, then came back and applied it to t... read more

Business response:

Thank you for taking the time to share your experience, Christina! We'll pass your kind words along to Erica and LIz. We look forward to seeing you again soon! 

Kate E.'s profile image
Kate E. 
rating
3 years ago

I have been going here since this location opened, and have always received excellent service and attention, just as I have with other Madison Reed locations I have visited. Today, however, I want to showcase Krupa, who squeezed me in her schedule, gave me an excellent root touch up and blowdry - - during a busy holiday season, and just in time for my Anniversary celebration! I now will be gorgeous in all the family photos. Thank you Krupa for going out of your way to help me, even though I know it was super hard and inco... read more

Business response:

Thank you for the kind words, Kate! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience! 

Cynthia A.'s profile image
Cynthia A. 
rating
3 years ago

It's the perfect place for helping me with my roots! I have auto ship with Madison reed but I need help to retouch my roots! It keeps getting harder doing it alone! I have tons of grays and can't reach the back by myself! Going to seeing a hair salon every 2-3 weeks would wipe out my bank account! This salon does the job! If you are looking for pampering, blow outs and etc ...this is not the place! But if are looking for help with roots .this place is perfect! And that's all I need! The price is right for what I need! I eve... read more

Business response:

This just made our day, Cynthia! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family! 

Eg T.'s profile image
Eg T. 
rating
3 years ago

I spent a wonderful afternoon at the Madison Reed Color Bar in Sunnyvale. I started using Madison Reed products when COVID hit and got used to coloring my own hair. I received an invitation to try out the color bar and was wary due to the negative reviews. Regardless, I made an appointment online. I was sent multiple alerts reminding me of my appointment date and time and each alert allowed me to reschedule or cancel, if needed. My experience at the color bar was absolutely positive. I was greeted when I arrived, given a ro... read more

Business response:

Thank you for the kind words, Eg! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience! 

Sylvia O.'s profile image
Sylvia O. 
rating
a day ago

I have been a client at Madison Reed for nearly 5 years and their phone service Sucks‼. Get rid of the AI attendant - it just talks over you - and Does NOT allow you to speak with someone at the location you want! Instead you get some foreign or in another location. I lost a ring (with sentimental value) and called several times and NO ONE RETURNED MY CALL! I am so ANGRY AND FRUSTRATED by their EXTREMELY POOR Customer Service. To date, I still have not received a call back! 

Business response:

Hi Sylvia, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Anila G.'s profile image
Anila G. 
rating
3 months ago

Had my roots done at 5:30pm today and I was told there was no hot water available since all four wash basin's can't handle hot water at the same time. The tone-deaf lady offered no solutions just kept washing my hair with freezing cold water until I told her to stop. I left with soaking wet hair that still had shampoo in there, in this cold weather. She mustered up a weak "sorry". 

Business response:

Hi Anila, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Frequently asked questions about Madison Reed Hair Color Bar Sunnyvale

How is Madison Reed Hair Color Bar Sunnyvale rated?

Madison Reed Hair Color Bar Sunnyvale has a 3.8 star rating with 141 reviews. 

When is Madison Reed Hair Color Bar Sunnyvale open?

Madison Reed Hair Color Bar Sunnyvale is open now. It will close at 7:00 p.m.