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Marlen Maddux (NMLS #1622760)

4.9
  • Mortgage Lenders
  • Urbandale, IA

About this business

FinanceMortgage Lenders

Location details

3917 121st St, Urbandale, IA, 50323, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.930 reviews
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Michelle M.'s profile image
Michelle M. 
2 days ago

Working with Marlen and the team at American Pacific Mortgage was a great experience from start to finish. Everyone was friendly, professional, and knowledgeable throughout the process. Communication was clear, questions were answered promptly, and everything moved along quickly and efficiently. They were able to find programs to help with down payment assistance. Their dedication made the home-buying process much less stressful. I highly recommend Marlen and her staff and will definitely be referring my friends and family t... read more

Penny o.'s profile image
Penny o. 
4 days ago

Marlene my journey with was amazing Marlene was so supportive My journey with Marlene started middle of April Marlene professionally explained me about the requirements that I needed to submit Working with Marlen Maddox was absolutely amazing I Googled best mortgage lender? I then went through multiple lenders as this was not my first time to buy a house.after going through so many mortgage companies including my previous mortgage company. I choose to call Marlene Maddox And stated my journey with Marlene. I sold my house in... read more

Business response:

Hi Penny, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future. 

penny o.'s profile image
penny o. 
a week ago

I’m so satisfied with your work attitude and support that you gave me and made sure that I got enough financial support to pay for the kind of house that I needed.you are the most amazing person I have ever seen. I would have not done it without you. You are so kind amazing and so professional. Continue doing the good work that you’re doing. The lord bless you 

Business response:

Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us! 

Kimbelry M.'s profile image
Kimbelry M. 
4 weeks ago

Marlen and her entire team were amazing throughout our loan process. From start to finish, everyone involved was professional, responsive, and incredibly helpful. They kept us informed every step of the way, answered all of our questions quickly, and made what could have been a stressful experience feel smooth and manageable. Marlen went above and beyond to make sure everything stayed on track, and her team’s hard work and dedication truly showed. We’re very grateful for all of their support and would highly recommend Marlen... read more

Business response:

Thank you, Kimbelry! We appreciate your business and look forward to working with you again in the future. 

stella g.'s profile image
stella g. 
2 months ago

Working with Marlen was an absolute pleasure! As a first-time homebuyer, i was incredibly anxious and had a million questions. Marlen and (her team) took that anxiety away with her expertise and calm demeanor. Her communication was top-notch; always timely, proactive, and clear. She genuinely cares about her clients, providing wonderful service that felt personalized from start to finish. I felt guided and protected through every step, and she went above and beyond to make my dream come true. Highly, highly recommend her! 

Business response:

Thank you for the great review, Stella! We appreciate your business and look forward to assisting with your home financing needs in the future. 

nedzib l.'s profile image
nedzib l. 
3 months ago

all is perfekt fast and respected people The best team, I'm glad I met you and that I'm doing business with you. It's a great pleasure to work with you, especially since there are two beautiful ladies. Fast service, fulfilling every request, help with paperwork, everything is commendable. I love you guys 

Business response:

Hi Nedzib, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future. 

Victor N.'s profile image
Victor N. 
5 months ago

I m happy we got to work with Marlen she is true professional and very nice to work she always has a big smile on her face and always welcoming. 

Business response:

Thank you for the 5-star review, Victor. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished! 

Vashan K.'s profile image
Vashan K. 
5 months ago

The Kemokai’s family want to thank you and appreciate all your encouragement and extraordinary support throughout our journey,we wouldn’t have made it without you guys,your encouragement and support made our dreams come through,We started as an agents and later became a family and hopefully this family tree will keep growing,Marlen,Ebi Christopher (AKA, the Jagaban)Karina or Karen,Lol you guys are the best, you rock it,again thank you we are forever grateful to your team 

Business response:

Thank you, Vashan! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future! 

Zo De Z.'s profile image
Zo De Z. 
5 months ago

Marlene, thank you for everything and for your hard work. You are excellent and hard worker. I will recommend you as number one. 

Business response:

Thank you so much for sharing the great feedback, Zo. We really appreciate you taking the time to share your experience with us. 

Frequently asked questions about Marlen Maddux (NMLS #1622760)

How is Marlen Maddux (NMLS #1622760) rated?

Marlen Maddux (NMLS #1622760) has a 4.9 star rating with 30 reviews. 

When is Marlen Maddux (NMLS #1622760) open?

Marlen Maddux (NMLS #1622760) is closed now. It will open on Monday at 8:00 a.m.