This profile has been claimed by the business owner or representative.
12700 Merriman Road, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
I like my awning,but when it was installed they left us with an electrical cord that did not reach the outlet. They installer said there was nothing that he could do. We had to go to many stores to find a short extension cord.
Business response:
Hi Lauren! Thanks for leaving your review, and glad you like your awning! We are having the director of operations call you soon. We’re sorry you had to shop for an extension cord; that shouldn’t have happened. We’d like to reimburse you the cost. Looking forward to speaking with you!
Very happy with it but need someone to adjust the automatic 'roll up'.. If there is the slightest wind, it rolls up --needs a bit of adjustment Martha Bones
Very happy with it but need someone to adjust the automatic 'roll up'.. If there is the slightest wind, it rolls up --needs a bit of adjustment Martha Bones
Saw your ad on TV and called for an appointment.Stayed home Saturday waiting for a rep. to show and he never did!No call that day until Sunday afternoon! Not a good way to business!Very disappointed.
Saw your ad on TV and called for an appointment.Stayed home Saturday waiting for a rep. to show and he never did!No call that day until Sunday afternoon! Not a good way to business!Very disappointed.
Love our new awning, not real happy with the Salesman. Very rude and unprofessional. Treated us like he was doing us a favor. Had a question about the electrical installation, instead of answearing it like a professional, he proceeded to scream over the phone. Very rude.
Business response:
Hello Mary. We are very sorry to hear this. We take customer service very seriously and will be looking into this matter. We will have a manager reach out to you to discuss this further.
Love our new Marygrove awning. Perfect for the afternoon sun we get on our deck. The installers were very timely and courteous
Business response:
Patricia, thank you for the review. We are happy to hear that you love your new awning! I see that you rated us 3 stars. If you could please private message us or let us know when would be a good time to call you we would like to discuss what we could of done differently so that it would have been a 5 star experience for you.
Love our new Marygrove awning. Perfect for the afternoon sun we get on our deck. The installers were very timely and courteous
Services fees are UNREASONABLE. My motor was faulty and they charged me for labor ! Will go elsewhere for additional and future awnings !!!
Marygrove Awnings has a 4.8 star rating with 2,439 reviews.
Marygrove Awnings is closed now. It will open tomorrow at 10:00 a.m.