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V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
5401 N Oracle Rd, Tucson, AZ, 85704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellenct service, friendly, prompt.
Better communication; I felt that there was a lack of communication throughout the process. The ultimately led to closing a day later than planned. I know that doesn't seem like a big deal but schedules had to be changed in order to make everything work. There were documents and closing payments (wired/cashier's check) that were needed and were brought up 24-36 hours prior to the closing date. I felt this should have been discussed at least a week prior to closing to ensure everything was GTG.
Everyone involved was pleasant to work with, very attentive, and knowledgeable.
Thank You for all your help! We enjoyed working with you.
Matt and Cindy were wonderful to work with. They made our loan a simple process. They were there within minutes every time I had a question. I highly recommend working with them.
Matt was always quick to respond and was open to all of our questions. As first-time homeowners, we really appreciated that he always answered candidly and never made us feel dumb.
Matt was great with follow up and communication. He made the process very smooth for a first time home owner.
Matt was very responsive. I did not have to wait for answers to my questions. I also ended up with better than the estimates which is always nice. Great experience. \n\nRegards,\n\nDave Brooks
Matt was always available and willing to answer our questions.
Matt Kaiser has a 4.9 star rating with 208 reviews.
Matt Kaiser is closed now. It will open tomorrow at 8:00 a.m.