MedPro Waste Disposal

Kelli Pavlish 

on Facebook

3 months ago

In January I called to cancel our scheduled pick ups. The lady said we weren't scheduled for any more pick ups for our medical waste. Here we are, still getting billed, I called again, they verified we do, in fact, have scheduled pickups and are getting billed for them monthly. They will not adjust our account even though I called to cancel 3 months ago and was given incorrect information. We also still have to pay our cancelation fee. Their pick ups were fine when they did occur, however. We just didn't need them anymore. T... read more

Alexandra Reign Chaney 

on Facebook

11 months ago

DO NOT WORK WITH THIS COMPANY. They will have their sales associates talk you up then the second you pay for their services their customer service completely changes! The sales associate Jon lied to me about their mail back system and cheated me out of $400. And they refused to issue me a refund. 0/10 experience. 

Xandra Ink 

on Facebook

11 months ago

If I could have given 0 stars I would. DO NOT WORK WITH THIS COMPANY. I am in my 20s and I started my own tattoo shop. The sales man named JON took advantage of that and LIED to me about their mailback disposal being a good fit for me, and I made it very clear to him how much waste I accumulate. The customer service is the absolute worst. Whatever you do DO NOT work with this company. They will say anything to get your money then ignore you the second they get it. 

Jamie Speiser 

on Facebook

a year ago

We will never do business with this company ever again. I would advice that if you are considering using them that you look at other companies and avoid MedPro at all cost. Their customer service rep Christine P. has been trying to enforce a contract term that is not part of the 2021 contract we signed and was only in the 2017 contract. We signed a new contract on 3/5/2021 and was up on 3/5/2024/ The verbiage in the 2021 contract "" This Addendum will not extend the length of the original Service Agreement." and I under... read more

Andrew Klingsporn 

on Facebook

a year ago

Over the last few years they have missed multiple pickups, promised refunds for time not picked up, created specific days for pickup and still no show yet continue to charge for services not rendered. Most recently we have been calling for several weeks. Customer service is horrible as they create tasks, say that a pickup is scheduled, close task. Date comes and goes without pickup. Finally was able to speak with someone that was not part of a call center who promised a same day callback with an answer as to what was going o... read more

Sue Ordinetz 

on Facebook

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a year ago

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MaryAnn NP 

on Facebook

2 years ago

Terrible company. Cannot get there payment processing correct. Failed to credit invoices paid. Pick ups never when they are scheduled. Would NEVER use them again.