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MedPro Waste Disposal
- Naperville, IL
About this business
Location details
1751 W Diehl Rd Ste 400, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedFirst rate service, they cover every detail very efficiently! Customer service personnel are quick, friendly, professional and always get the job done in the best possible way!
Medpro continued to bill me for services after I had canceled within their own policy. They are now trying to sue me for $1800 on a $300 fee I refused to pay. Avoid at all costs.
Business response:
Hi Darryl, we're sorry to hear that your experience left you feeling this way. We take all client concerns seriously and understand how frustrating billing and cancellation matters can be. While we're unable to discuss the specifics of your account publicly, we'd welcome the opportunity to review your concerns directly and work toward a resolution. Please contact us directly at your earliest convenience, and a member of our team will be happy to assist you.
FRAUDULENTLY CHARGED MY BUSINESS CARD MULTIPLE TIMES AND REFUSED TO RETURN THE FUNDS. WE’VE NEVER DONE BUSINESS WITH THIS COMPANY AND NEVER GAVE THEM THE CARD NUMBER. THEY WILL STEAL FROM YOU!!
They never picked up without me having to email/call multiple times. I’ve been trying to cancel for 2 months and can’t get anyone to call or email me back. STAY AWAY.
In January I called to cancel our scheduled pick ups. The lady said we weren't scheduled for any more pick ups for our medical waste. Here we are, still getting billed, I called again, they verified we do, in fact, have scheduled pickups and are getting billed for them monthly. They will not adjust our account even though I called to cancel 3 months ago and was given incorrect information. We also still have to pay our cancelation fee. Their pick ups were fine when they did occur, however. We just didn't need them anymore. T... read more
DO NOT WORK WITH THIS COMPANY. They will have their sales associates talk you up then the second you pay for their services their customer service completely changes! The sales associate Jon lied to me about their mail back system and cheated me out of $400. And they refused to issue me a refund. 0/10 experience.
If I could have given 0 stars I would. DO NOT WORK WITH THIS COMPANY. I am in my 20s and I started my own tattoo shop. The sales man named JON took advantage of that and LIED to me about their mailback disposal being a good fit for me, and I made it very clear to him how much waste I accumulate. The customer service is the absolute worst. Whatever you do DO NOT work with this company. They will say anything to get your money then ignore you the second they get it.
Frequently asked questions about MedPro Waste Disposal
How is MedPro Waste Disposal rated?
MedPro Waste Disposal has a 4.4 star rating with 1,030 reviews.
When is MedPro Waste Disposal open?
MedPro Waste Disposal is open now. It will close at 6:00 p.m.