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MedPro Waste Disposal
- Naperville, IL
About this business
MedPro was founded in 2009 out of a need for lower cost medical waste disposal services after hearing complaints about regular and frequent price increases within the waste disposal industry. Our thoughts: you shouldn’t be overpaying for a required service. The company began in Illinois and has grown into a premiere waste disposal company, servicing 44 of the 50 states. We provide regulated pick-up, transportation, treatment and disposal services for regulated medical waste, biohazard waste, sharps, and pharmaceuticals (RX)... read more
Location details
1751 W Diehl Rd Ste 400, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While I don't have any issues with the pick-up (it's a third party company with a very reliable driver) I constantly have false charges on my account. I'm receiving this service since about a year and half of the time I have been charged more, usually for an extra box, this time for a BBP certification class, I have never taken with medpro. I'm seriously tired of the extra phone calls I have to make just to get these issues resolved. Last time I told customer service that it really bothers me, they told me I should make sure... read more
While I don't have any issues with the pick-up (it's a third party company with a very reliable driver) I constantly have false charges on my account. I'm receiving this service since about a year and half of the time I have been charged more, usually for an extra box, this time for a BBP certification class, I have never taken with medpro. I'm seriously tired of the extra phone calls I have to make just to get these issues resolved. Last time I told customer service that it really bothers me, they told me I should make sure... read more
Same complaint as Jessie; We never received any services, they never informed us when they would pick up. I felt they passive aggressively threatened to call the health department on me when I let them know I was unhappy and did not want to continue service with them. They are still demanding we pay them when they never came to pick anything up and we repeatedly requested to cancel with them. Very rude, very dishonest, just an all-around terrible company to do business with.
Same complaint as Jessie; We never received any services, they never informed us when they would pick up. I felt they passive aggressively threatened to call the health department on me when I let them know I was unhappy and did not want to continue service with them. They are still demanding we pay them when they never came to pick anything up and we repeatedly requested to cancel with them. Very rude, very dishonest, just an all-around terrible company to do business with.
Terrible customer service, horrible experience all around. We never received any services, they never informed us when they would pick up. I felt they passive aggressively threatened to call the health department on me when I let them know I was unhappy and did not want to continue service with them. They are still demanding we pay them when they never came to pick anything up and we repeatedly requested to cancel with them. Very rude, very dishonest, just an all-around terrible company to do business with.
Dealing with the same kind of issues that Kate and Michael have dealt with. Shady contracts, getting stuck with a three year contract that is not clear, being charged monthly a $25 interest fee, not clear what your payments have been applied to. Have email confirmation that there were charging my service to every 6 months back in December but did not do it so more charges, and more monthly interest fees. Emailed the person who was going to make the change, that was forwarded a couple of weeks later to the department that ... read more
Run in the opposite direction! Sneaky contracts and sales tactics led me to pay for more than I needed. Check your contract carefully. I inadvertently signed a 3 year contract. When I had to close my private practice due to unexpected circumstances (pregnancy with twins) after only 1 pick up, MedPro charged me $800 to fulfill my contract obligations. I have to swallow the bitter pill of paying $950 to have had 1 sharps container picked up by MedPro. I would not recommend this company. Run or at least be very careful.
MedPro appears to use third party pick-up services. I'm not very happy with the overall experience. Please let me out of my contract.
Frequently asked questions about MedPro Waste Disposal
How is MedPro Waste Disposal rated?
MedPro Waste Disposal has a 4.5 star rating with 994 reviews.
When is MedPro Waste Disposal open?
MedPro Waste Disposal is closed now. It will open tomorrow at 7:00 a.m.