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MedPro Waste Disposal

4.5
  • Naperville, IL

About this business

Location details

1751 W Diehl Rd Ste 400, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,018 reviews
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Erin The-Relentless's profile image
Erin The-Relentless 
7 years ago

I would love to recommend them but for me to be able to do that they would have to actually come and do a pickup first. Been waiting since October 2. Terrible customer service. 

Cheryl Cox's profile image
Cheryl Cox 
8 years ago

signed contract 3/13/18, asked for pick up 3/27/18. and today 4/18/18, still waiting. Have called 17 times. It's now the running joke of the office 

Stephanie Evans's profile image
Stephanie Evans 
8 years ago

I can’t even begin to express how upset I am with this company. I never leave bad reviews but I’m completely fed up with them and I don’t want others making the same mistake as I did and now I’m locked into a contract for another year. I only do permanent makeup and that does not produce that much waste. I am scheduled for every 6 month pick up. They come every 3 months even though my contract is 6 months and they try to charge me every time. It took a year to finally get the billing issue resolved. I’ve had to switch my box... read more

Christina Warden's profile image
Christina Warden 
8 years ago

While I don't have any issues with the pick-up (it's a third party company with a very reliable driver) I constantly have false charges on my account. I'm receiving this service since about a year and half of the time I have been charged more, usually for an extra box, this time for a BBP certification class, I have never taken with medpro. I'm seriously tired of the extra phone calls I have to make just to get these issues resolved. Last time I told customer service that it really bothers me, they told me I should make sure... read more

Christina Warden's profile image
Christina Warden 
8 years ago

While I don't have any issues with the pick-up (it's a third party company with a very reliable driver) I constantly have false charges on my account. I'm receiving this service since about a year and half of the time I have been charged more, usually for an extra box, this time for a BBP certification class, I have never taken with medpro. I'm seriously tired of the extra phone calls I have to make just to get these issues resolved. Last time I told customer service that it really bothers me, they told me I should make sure... read more

Karla Crary's profile image
Karla Crary 
8 years ago
Chelsea Holloway's profile image
Chelsea Holloway 
9 years ago

Same complaint as Jessie; We never received any services, they never informed us when they would pick up. I felt they passive aggressively threatened to call the health department on me when I let them know I was unhappy and did not want to continue service with them. They are still demanding we pay them when they never came to pick anything up and we repeatedly requested to cancel with them. Very rude, very dishonest, just an all-around terrible company to do business with. 

Chelsea Holloway's profile image
Chelsea Holloway 
9 years ago

Same complaint as Jessie; We never received any services, they never informed us when they would pick up. I felt they passive aggressively threatened to call the health department on me when I let them know I was unhappy and did not want to continue service with them. They are still demanding we pay them when they never came to pick anything up and we repeatedly requested to cancel with them. Very rude, very dishonest, just an all-around terrible company to do business with. 

Jessie Langs-Hendricks's profile image
Jessie Langs-Hendricks 
9 years ago

Terrible customer service, horrible experience all around. We never received any services, they never informed us when they would pick up. I felt they passive aggressively threatened to call the health department on me when I let them know I was unhappy and did not want to continue service with them. They are still demanding we pay them when they never came to pick anything up and we repeatedly requested to cancel with them. Very rude, very dishonest, just an all-around terrible company to do business with. 

Frequently asked questions about MedPro Waste Disposal

How is MedPro Waste Disposal rated?

MedPro Waste Disposal has a 4.5 star rating with 1,018 reviews. 

When is MedPro Waste Disposal open?

MedPro Waste Disposal is closed now. It will open at 7:00 a.m.