Merced Senior Living's cover image
Claimed

This profile has been claimed by the business owner or representative.

Merced Senior Living

4.3

About this business

Location details

3420 R St, Merced, CA, 95348, United States

Get directions
4.3145 reviews
Select a rating
Anonymous's profile image
Anonymous 
10 years ago

I guess the main thing that I would say they can improve on is better communication among the staff. The staff seem very new to each other and sometimes things break down because they are unsure about the functions of the other employees. Overall I like it though and am happy with it. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Debbie gonzales's profile image
Debbie gonzales 
10 years ago

I love were my dad lives the workers, people a the seniors living their are so happy an Friendly. Thank you for helping find Emeritus. My dad Randall Garrett is happy there 

Business response:

Thank you~ 

Anonymous's profile image
Anonymous 
10 years ago

This was the best decision I have made overall. The most of my time as a resident in this community, I have been well taken care of. The staff I dealt with' s and witnesses at visits or those I witnessed first hand were never bearing any type of negative characteristics that i witnessed first had nor any that I was aware of. In fact with what I reviewed I saw only positive people. 

Business response:

Hi , thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Merced. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon! 

Kelly's profile image
Kelly 
11 years ago

They are amazing! We are very pleased. Everything is very clean, and the staff is wonderful, they are just fantastic. We had a difficult situation with a couple of different needs coming into play, and Emeritus was great in working with us, and giving us such a good value. They have plenty of activities, and entertainment. We are happy with the food, and I can't think of anything that needs to be better. Such a good job, we are so happy with them. 

Business response:

Hi, your wonderful feedback and rating mean a lot to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! 

Family Member's profile image
Family Member 
11 years ago

It isn't perfect but it's a really good place. I haven't had great luck with getting someone to get back to me, when I call. This is memory care, so it can be difficult to plan activities that everyone can do. The food is good. They could improve the response time with the administrative or management. The aides and help are good. This was the only place that was really a true memory care center. They were able to give some hands on services, we could see that they were being well taken care of and were very attentive to the... read more

Business response:

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Merced. Thank you again, we hope you have a wonderful day! 

Anonymous's profile image
Anonymous 
11 years ago

We had our setbacks, but it was just getting things set up, so I'd give them a five. They are very clean community with a very friendly. I wish the memory care area had a larger outdoor area. I wish there were more activities. Alzheimer’s patients really benefit and need access to the outdoors, places to walk. 

Business response:

Thank you for your review. 

Family's profile image
Family 
11 years ago

I was very very happy with them. I'd recommend them to anybody. We like the location, price, and the facility - all that is good. I think they could do a little bit more in the communication area. 

Business response:

Family, thank you for your kind words and this wonderful review! 

Sister's profile image
Sister 
12 years ago

I didn't think it was a good fit for my sister. She was pretty independent and it seemed to me that if you need more care that Emeritus might be the place that you would want to be. It didn't seem quite as open to me. 

Business response:

Thank you, we appreciate your feedback! 

Tom's profile image
Tom 
12 years ago

The staff that we have dealt with have been very friendly. My frame of reference is that for many years mother lived with my sister and brother-in-law and then they were brining in outside help and Emeritus is a little bit under that cost and it's a much lovelier place. She moved in on Sept. 4th and on the 5th of Sept there were a few things not done. When we walked in the room mother was in bed, she did not have her oxygen on that she would normally have at night. that might have been her own doing but anyhow it wasn't on.... read more

Business response:

Hello Tom, thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family. 

Frequently asked questions about Merced Senior Living

How is Merced Senior Living rated?

Merced Senior Living has a 4.3 star rating with 145 reviews. 

When is Merced Senior Living open?

Merced Senior Living is open now. It is open 24/7.