Mercedes-Benz of Cincinnati

jonsonconsulting 

on DealerRater

7 months ago

I have relationships with other Mercedes dealerships in other parts of the country and I can honestly say that Justin, Luke and Jon are awesome to work with. Excellent service and their attention to detail is unsurpassed. They are the best in the their profession. I only wish I could have them at the Mercedes store at home in Florida. 

Diana 

on DealerRater

a year ago

Really great experience working with Michael Schweinefus from my initial phone call inquiry, to visit, follow up, purchase, and car drop off. This was the easiest, most natural car buying experience I've had at any dealership and would definitely recommend Michael! Both him and the finance department also stayed late to answer my questions and help me complete the purchase without making me feel like I was being rushed out the door. 

Raleigh1 

on DealerRater

6 years ago

Wonderful Experience! We had an awesome experience. Drove from NC to purchase the perfect car. Communication, follow up, etc was excellent as was the vehicle financing through MB. I would work with Greg again in a heartbeat! 

C4rules 

on DealerRater

6 years ago

Superb Service MB of Cincinnati is fantastic! Always a friendly greeting in the Service Dept and Charelne Salyers always makes sure the car is ready right on time! Recently upgraded my lease to new vehicle, and could not be happier with the job Melanie Parsons performed in handling the transaction. She helped me exit my lease early found the perfect replacement. RR loves MB Cincy! 

Eden Climo 

on DealerRater

6 years ago

Great Service, Average Detailing. I had a very pleasant experience working with Mercedes-Benz of Cincinnati. I showed up right as they were about to close however they still greeted me with the same great service and attentiveness. They were polite offering coffee and snacks despite the fact we were there after hours at this point. They were direct and open and I didn't feel like I was being heckled as I had been at some previous dealerships. They provided a list of services they had performed on the used car I was purchasin... read more

jcwasson 

on DealerRater

6 years ago

Used Car Purchase Excellent experience with everyone I dealt with in the dealership although the used vehicle we purchased was not a Mercedes-Benz. everyone was helpful especially Greg Fails the salesman. Greg helped with each step and was pleasant and informative throughout the purchase process. 

carguyjimg7215 

on DealerRater

6 years ago

2004 Mercedes SL 500 I could not ask for a better experience than I had when I was buying this car everything was exceptional sales people were outstanding Jordan in my car waiting for me and ready to go this is the third car that I've got from your dealership thanks for the experience 

BizAviator 

on DealerRater

6 years ago

Exceptional professional sales and finance services For me the dealership layout is very well staged. It optimizes the Mercedes Benz buying experience and makes it convenient to meet with, identify and make a decision on vehicle selection. My sales professional, Brian Murphy, provided me with exceptional advice, anticipated some of my questions and provided me with exceptional service. Although I had been pre-approved and used external financing Brion Hanes, the finance manager, provided me with exceptional service and advic... read more

GLH 

on DealerRater

6 years ago

Great experience, honest and straightforward Our first Mercedes Benz purchase / experience and it could not have been better. We met Jordan Moore the first time months before we actually purchased. He knew we were just looking and inquiring, but sat down and spent considerable time with us detailing the vehicle which we were interested in. He was in no way pushy, just informative, creating a very relaxed atmosphere. We left with all of the information we needed to process financial, warranty and technical issues of concern. ... read more