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Meridian at Chino

4.7

About this business

Location details

11918 Central Ave, Chino, CA, 91710, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.7346 reviews
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Anonymous's profile image
Anonymous 
a year ago

Everyone I met and who assisted me has been fabulous, supportive and knowledgeable. I am happy to be moving in. Special shout out to [name removed] for her kindness and availability! 

Business response:

Thank you Anonymous for your positive recommendation of Pacifica Senior Living Hillsborough! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.  

Anonymous's profile image
Anonymous 
a year ago

My experience from the beginning has been exceptional. From the moment I walked into the lobby, I was greeted with friendly Hello's & Smiles. My TOUR is what sold me on this place. The Lobby was clean & metalous. the courtyard, and dining hall, salon & theatre were pleasing! 

Business response:

Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Hillsborough.  

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Frank D 
a year ago

Excellent Service, love the accommodations. Customer Service & medical department is top-notch. Look forward to my mom's Stay. 

Business response:

Frank, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Hillsborough!  

Anonymous's profile image
Anonymous 
a year ago

Everyone is very nice. The facilities are clean and beautiful. We immediately know this was the one. 

Business response:

Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Hillsborough.  

Anonymous's profile image
Anonymous 
a year ago

[name removed] was extremely helpful we had no idea how to get around the barriers that presented themselves, but she informed us of avenues to get my parent admitted. She helped us check in and answer my question I have. 

Business response:

Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Hillsborough.  

Louis L's profile image
Louis L 
a year ago

There is a feeling of caring. The staff doesn't stay in their offices. They are available. There were more smiles among the residents. Several had nice displays of residents crafts but residents were all in there rooms. One that I visited offered me lunch but didn't allow any time to eat. Too much business and not enough caring. Here the sales personnel take time to answer questions and visit residents. I wish that I had moved here sooner. 

Business response:

Hi Louis L, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day! 

Anonymous's profile image
Anonymous 
a year ago

My mother had a stroke and still not ready to live at home. Pacifica came to the rescue. From the walk-in tour to contract signing - they have bent over backwards to help us. It was priceless to see my mom smile and feel @ home right away. Thank you! 

Business response:

Hi, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day! 

Susan D's profile image
Susan D 
a year ago

Many thanks to [names removed] for making our mother's transition to Pacifica smooth & easy. The staff is caring and always willing to help w/ our mothers needs. She is happy to be there and feels safe. She has already made friends & loves chatting at meals! 

Business response:

Hi Susan D, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day! 

Robert S's profile image
Robert S 
a year ago

All of our experience throughout the whole process was an "A" grade. 

Business response:

Hi Robert S, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day! 

Frequently asked questions about Meridian at Chino

How is Meridian at Chino rated?

Meridian at Chino has a 4.7 star rating with 346 reviews. 

When is Meridian at Chino open?

Meridian at Chino is closed now. It will open at 8:00 a.m.