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Meridian at Chino

4.7

About this business

Location details

11918 Central Ave, Chino, CA, 91710, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.7352 reviews
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Daughter's profile image
Daughter 
12 years ago

This was more like going to a hotel than it was like going home. If you want something fancy it's nice but, personally, I think you should be paying for people to help you not for something fancy. 

Business response:

Thank you~ 

Angela's profile image
Angela 
12 years ago

So far okay. It's only been a short period of time - about a month that we've been working with them and my mother has only been living there about a week and a half. So far the care is good. They have all kinds of activities. My mom only been here like a week and half so we're not sure about all of them yet. So far she's okay. She said the food is okay. 

Business response:

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a wonderful day. 

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Cindy 
12 years ago

I didn't get the warm and fuzzy feeling like I did when I walked in to some other places. It felt like there wasn't as much help or something, I don't know. It felt like my father-in-law would be going into a cooler environment, not so warm and fuzzy. 

Business response:

We are disappointed to hear that you did not have a more positive experience with us at Pacifica Senior Living Hillsborough. 

Chris's profile image
Chris 
12 years ago

The cleanliness is a four because they're remodeling right now. They have a lot of activities but it's getting my dad ot participate that's the hard part. They have all kinds of stuff. They're having a barbeque this week and they have trips to walmart, trips to church, trips to shopping and the doctor's offices. It's a great place. My dad likes it. He said the food is good but they serve too much chicken he said, but he doesn't like chicken. 

Business response:

Thank you, we appreciate your feedback! 

Michael's profile image
Michael 
12 years ago

They had a lot of staff turnover, which kind of tells me something, but the ratio of the staff in their Alzheimer's unit was like 1 per 7 people and I just didn't feel he was getting enough personal attention. Their idea was sitting him in his room and watching tv or wheeling him out to the common room, they didn't have time to walk him or get exercise. I didn't feel I was getting the value of the care, he was in the assisted living part of it for a couple of years and I felt like when he could get aroundon his own it was a ... read more

Business response:

We are disappointed to hear that you did not have a more positive experience with us at Pacifica Senior Living Hillsborough. 

Laurie's profile image
Laurie 
12 years ago

We have not found anything negative about the community. They are a very well run community that truly care about their residents. This was the first community that we visited and then every community we visited after could not compare. They have lots of activities and the residents are very alive. The staff is really knowledgeable and very caring. The figure out the residents and what gets them moving. They allow me to call everyday for an update on the status of my mom. You can visit your loved one anytime and see what's g... read more

Business response:

Thank you, we appreciate your feedback. 

A Place For Mom Customer's profile image
A Place For Mom Customer 
12 years ago

Very impressive & informative. Beautiful facility. Happy residents. Delightful staff.like a 4 star hotel. 

Business response:

Hi, Thank you so much for your positive review! 

A Place For Mom Customer's profile image
A Place For Mom Customer 
13 years ago

Very nice place, still considering it for my mom. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

A Place For Mom Customer's profile image
A Place For Mom Customer 
13 years ago

I enjoyed the tour. It is a very nice facility. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Frequently asked questions about Meridian at Chino

How is Meridian at Chino rated?

Meridian at Chino has a 4.7 star rating with 352 reviews. 

When is Meridian at Chino open?

Meridian at Chino is open now. It will close at 8:00 p.m.