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Meridian at Chino
- Assisted Living Facilities
- Chino, CA
About this business
Location details
11918 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
My father stays at the Pacifica Senior Living Hillsborough in Chini, CA. He is very happy here and we are very happy too. I don't have any comments, other than everything is just great. I give them all thumbs up! Everything is good and I recommend you to visit them and see for yourself. It's a beautiful place.
Business response:
Thank you very much.
The staff is wonderful. I give the place an 8 on a scale of 1 to 5.
Business response:
Hi, Thank you so much for your positive review! We are so happy to hear this!!
My family and I are pleased with the choice we made for my dad to go to Pacifica Senior Living Hillsborough in Chino, CA. The one and only issue I have is that he is immobile and in a wheelchair. He has fallen three times in the 2 weeks that he has been there (twice having to be taken by ambulance to the ER). I know that the staff is doing the best that they can do and maybe it will be determined that my dad requires a higher level of care and attention. We are working with Pacifica to see if there are methods we can try to ... read more
Business response:
Thank you for your review.
I had been to this facility many years back, I did not like the memory care area, it was dark and bland looking. I decided to re visit to my surprise it is undergoing reconstruction. I was pleasantly surprised with the look and design of the memory care facility. They did not have the tub that I think my mother might like.
Business response:
Thank you, we appreciate your feedback.
This was more like going to a hotel than it was like going home. If you want something fancy it's nice but, personally, I think you should be paying for people to help you not for something fancy.
Business response:
Thank you~
So far okay. It's only been a short period of time - about a month that we've been working with them and my mother has only been living there about a week and a half. So far the care is good. They have all kinds of activities. My mom only been here like a week and half so we're not sure about all of them yet. So far she's okay. She said the food is okay.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a wonderful day.
I didn't get the warm and fuzzy feeling like I did when I walked in to some other places. It felt like there wasn't as much help or something, I don't know. It felt like my father-in-law would be going into a cooler environment, not so warm and fuzzy.
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Pacifica Senior Living Hillsborough.
The cleanliness is a four because they're remodeling right now. They have a lot of activities but it's getting my dad ot participate that's the hard part. They have all kinds of stuff. They're having a barbeque this week and they have trips to walmart, trips to church, trips to shopping and the doctor's offices. It's a great place. My dad likes it. He said the food is good but they serve too much chicken he said, but he doesn't like chicken.
Business response:
Thank you, we appreciate your feedback!
They had a lot of staff turnover, which kind of tells me something, but the ratio of the staff in their Alzheimer's unit was like 1 per 7 people and I just didn't feel he was getting enough personal attention. Their idea was sitting him in his room and watching tv or wheeling him out to the common room, they didn't have time to walk him or get exercise. I didn't feel I was getting the value of the care, he was in the assisted living part of it for a couple of years and I felt like when he could get aroundon his own it was a ... read more
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Pacifica Senior Living Hillsborough.
Frequently asked questions about Meridian at Chino
How is Meridian at Chino rated?
Meridian at Chino has a 4.7 star rating with 361 reviews.
When is Meridian at Chino open?
Meridian at Chino is closed now. It will open tomorrow at 8:00 a.m.