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Meridian at Chino
- Assisted Living Facilities
- Chino, CA
About this business
Location details
11918 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
We have not found anything negative about the community. They are a very well run community that truly care about their residents. This was the first community that we visited and then every community we visited after could not compare. They have lots of activities and the residents are very alive. The staff is really knowledgeable and very caring. The figure out the residents and what gets them moving. They allow me to call everyday for an update on the status of my mom. You can visit your loved one anytime and see what's g... read more
Business response:
Thank you, we appreciate your feedback.
Very impressive & informative. Beautiful facility. Happy residents. Delightful staff.like a 4 star hotel.
Business response:
Hi, Thank you so much for your positive review!
Very nice place, still considering it for my mom.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
I enjoyed the tour. It is a very nice facility.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Independent & assisted living mixed. No cooking, but sm frig & microwave. All meals provided. 400-600 sq.ft. Most w/ balcony. Emergency cords in BR & bath. 6 scheduled activities daily. Transp. w/in 10 mi radius incl. Weekly housekeeping & one load of personal laundry. No pool.
Really liked the facility.
Business response:
Dear A Place For Mom Customer, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our community!
We had overall a decent experience. The entire industry in my opinion needs to be restructured. Too few staff many times, and the level of competency and caring differs from person to person. It's often that some caregivers are not interested in the residents but just the paycheck. Also, when people leave or pass on,it's obvious they don't care. At Meridian, it was get his stuff out by this day or you'll be held financially responsible. We had trash in bags, all ready to take out, they wouldn't even do that. We had to take a... read more
Business response:
We follow all staffing regulations set by the state licensing board. Our residents at all care levels and stages are our top priority, and we hope to make sure loved ones feel the same. We wish you peace in this difficult time, and we're happy to clarify any of our policies and procedures regarding move outs. Please email us at corpmarketing@meridianatchino.com
I was very disappointed in the care my mom received and the services they say they offer, my mom wanted to attend church & it was never offered I thought she would do activities to help with her memory that never happen Several of her items came up missing & were never recovered I was told residents go in other peoples room & take things The staff are nice enough ladies but I don’t think they have the knowledge to work with people in memory care I have to give Vera credit once she became the memory care director she was very... read more
Business response:
We apologize if we did not meet your expectations, though we always endeavor to provide consistent care for our residents in Memory Care. We are glad that our new Memory Care Director was able to provide your mom with more support and increase your peace of mind. Staff training is always ongoing, as experience and education are the keys to providing the best memory care possible.
The place is very disappointing, once you are pass the visit and move in ,the staff knows nothing about you as a individual Nor do they seem very enthusiastic about their jobs other than the receptions and people in the cafeteria are very nice and helpful Memory care location stinks and the staff don’t seem to be well trained in the area of people with dementia or understand the care they need
Business response:
We appreciate it when family members take the time to provide feedback. Thank you for recognizing our reception and dining staff, we will pass this along. We will also discuss the areas that you feel need improvement at our staff meeting. Please feel free to stop by the executive director’s office to discuss your concerns one-on-one.
Frequently asked questions about Meridian at Chino
How is Meridian at Chino rated?
Meridian at Chino has a 4.7 star rating with 361 reviews.
When is Meridian at Chino open?
Meridian at Chino is closed now. It will open tomorrow at 8:00 a.m.