Meridian at Laguna Hills

anonymous 

on AplaceForMom

2 years ago

Staffing in the resident dining room are inefficient and understaffed. Maintenance is slow to respond to problems. Management promises are ineffective. The food is great. Just takes forever to get to you. 

MH 

on AplaceForMom

3 years ago

The care is horrible, and management is totally inept. The general staff are friendly, but they can't do anything to help the problems there because of poor management. The other residents are nice. But the physical location was horrible. My loved one was without hot water and heat for most of the first three weeks she lived there. Since then, on and off she's been without hot water, heat, and/or air conditioning for weeks at a time. When she calls down to the front desk in the middle of the night to tell them she doesn't ha... read more

Anonymous 

on AplaceForMom

7 years ago

I'm moving OUT of Villa Valencia after a year. There is no way this place is a five star facility! I don't know who rated it, but they are so so wrong. The help here is superb. The employees are kind, pleasant, thoughtful, accommodating, amusing, enjoyable to be around. However, management is a penny-pinching, rule crazy, nosey, overbearing group, with the corporate office back east dictating EVERYTHING. To name just a few of the problems here, I offer the following: 1) For an entire year, both the interior and exterior ha... read more

A Place For Mom Customer 

on AplaceForMom

12 years ago

Studio very small, no kitchenette. One berm starting at 3000, out of budget range.