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Meridian at Laguna Hills
- Assisted Living Facilities
- Laguna Hills, CA
About this business
About Us Meridian at Laguna Hills SENIOR LIVING: BEYOND YOUR EXPECTATIONS Meridian at Laguna Hills is here to help you live your life with confidence and ease. We offer Independent Living, Assisted Living, and 55+ Active Adult Apartments in Laguna Hills, California.
Location details
24552 Paseo De Valencia, Laguna Hills, CA, 92653, United States
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The staff was very friendly and helpful and were pleasant to deal with. The place had a nice look. Probably the one negative comment I have is in regards to the remodeling they did. In the bathroom in my loved one's room, they put in a new vanity that looked really nice, but the drawer fronts were fake. There was not a single drawer, and the only way to get in there was to open the two doors and climb underneath the sink. Other than that, it was good.
Business response:
Thank you for leaving this detailed, high-star review about your experience with our community!
I think they were in change of ownership, so they were still working things out. They definitely were trying and working on things though. My loved one was there for a short respite stay. For the most part she enjoyed the food. Move-in and move-out didn't go perfectly smoothly. There were some little miscommunications. And our final bill included some charges that we were not told about initially. We had to kind of fight to get that resolved, but they did refund us eventually.
Business response:
Thanks for your review of Meridian at Laguna Hills! We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out at (949) 581- 6111 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our community!
This community is close to a hospital post office, and shopping centers. The staff are very friendly to work with.
Business response:
We appreciate your positive review about your recent experience with us!
The staff here runs a safe and engaging life for seniors and I’m so happy to have loved ones in this community !
Business response:
Julie M, we are so happy to read such a great review about Meridian at Laguna Hills!
The community is very clean and the staff is very friendly and nice. The food needs to improve, the food quality is not good and not seasoned well. I feel they need a better chef. It would be good for the community to add more staff so there is more one-on-one attention for the residence. I would recommend this community to others.
Business response:
Susan, we really appreciate your feedback!
You could not have nicer people than there wonderful staff. They all care and are considerate. They are here for you, and take great care of you. You can sleep better knowing they are a call away. Being taken care of and watched over is comforting.
Business response:
Hi Cher, thank you very much for taking the time to leave us this positive review for our team at Meridian at Laguna Hills. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!
To all the meal servers. They have all done a great job and THANK YOU!
Business response:
Anonymous, we're happy to hear you had such a positive experience with our team!
I would like to commend [names removed] and the brew in main dept. I don't think they are given the appreciation they deserve! When they are asked to do something, they do it with courtesy and respect! They really treat the residents well!
Business response:
Hi , thank you very much for taking the time to leave us this positive review for our team at Meridian at Laguna Hills. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!
You are TRUE HEROES! Thank you for taking care of our mom!
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Meridian at Laguna Hills. Thank you again, we hope that you have a wonderful day.
Frequently asked questions about Meridian at Laguna Hills
How is Meridian at Laguna Hills rated?
Meridian at Laguna Hills has a 4.7 star rating with 163 reviews.
When is Meridian at Laguna Hills open?
Meridian at Laguna Hills is open now. It is open 24/7.