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Meridian at Laguna Hills
- Assisted Living Facilities
- Laguna Hills, CA
About this business
Location details
24552 Paseo De Valencia, Laguna Hills, CA, 92653, United States
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It felt like a hotel resort, big and bustling, when we first went in. The apartments are beautiful and huge! Great if you are active, social and want lots of people around.
Business response:
Anonymous, we truly appreciate your honest feedback.
Found this facility to be a great cost for services rendered. Includes all meals and housekeeping once a week. Every afternoon there is entertainment offered along with movies and games. Bus scheduling has had its problems but they seem to be trying to work things out. My Mother is in the independent living section but she recently broke her foot and it was really convenient to arrange for the extra help while her foot is in a cast. beautiful setting and close to shopping. Staff is very helpful in starting a new activity if ... read more
Business response:
S. Asaro, we're glad to hear you enjoyed your visit.
They've been great. They do all kinds of stuff. They have parties and they go on trips to malls and museums. They just seem to have a never ending stream of that stuff going on. The food is really good - my mom really likes it. I don't think there are any ways they can improve. This is our only experience with a place like this and it's been great so far.
Business response:
Resident's Son, thank you for your kind words and this wonderful review!
We really did not have a lot to compare it to as this was our first experience but it seemed like everything went good. We liked the atmosphere and feel of the community when we visited it, it was more open and the residents seemed more active then resident at other communities. It worked our really well. The people were really nice and helpful.
Business response:
Anonymous, your wonderful feedback and rating mean a lot to us.
This is looking like the finalist.
Business response:
A Place For Mom Customer, thank you for your kind words and this wonderful review!
I actually tood a tour here and I found it clean and nice.
Business response:
A Place For Mom Customer, your satisfaction is our top priority.
Their units are the largest around. Have studio available for $1,800 and 1 bed is $2,700. 2 meals/day provided, breakfast and choice of lunch/dinner.
Business response:
Hello A Place For Mom Customer, thank you; we appreciate your feedback!
I’m sorry but I did not have a great experience. I was looking into places for my mom for the future so that when the time comes we are not rushing to find something, and I thought starting early was a responsible idea. Unfortunately, the tour itself did not go well. The woman asked what I was looking for and discussed budget. After I shared the budget range, she responded that I would not find anything in that price range in Orange County. After that, the interaction felt very dismissive. I understand there are requirements... read more
Business response:
We always hope to leave the best first impression, and we apologize that this has been your experience with us. We understand how important it is to find a home that matches your financial and location needs. We have brought your comments about your experience to management to ensure that nothing like this happens again. We are a senior living community that is open and welcoming to all, and we are disappointed you left feeling the opposite. We would appreciate an opportunity to make this right, so please stop by again so we... read more
What I will say about Meridian is that it's the most cost-effective assisted living facility in the general area. Other than that, there hasn't been a lot of positives.
Business response:
We always hope to make a positive impression on residents, and especially, loved ones. Unfortunately, due to a lack of detail, we are at a loss to your concerns. We would appreciate an opportunity to hear more about your concerns, so please speak with our team at the front desk to communicate with our Executive Director and address what questions you have.
Frequently asked questions about Meridian at Laguna Hills
How is Meridian at Laguna Hills rated?
Meridian at Laguna Hills has a 4.5 star rating with 246 reviews.
When is Meridian at Laguna Hills open?
Meridian at Laguna Hills is open now. It is open 24/7.