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Meridian at Lantana
- Assisted Living Facilities
- Lantana, FL
About this business
Location details
3061 Donnelly Dr, Lantana, FL, 33462, United States
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[name removed] at the front desk is very helpful she helps with any questions I have and scheduling appointments. The Excutive director [name removed] is wonderful as well really changing the place for the better great place good activities with [name removed]. Bingo is a big hit here
Business response:
Randi, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Meridian at Lantana.
The staff changed more than once recently. No one is responsible for answering the phone. They take too long to cash checks. The room is not cleaned often or efficiently.
Business response:
We apologize for the inconvenience, but all of this should be short-lived. Our goal is to offer excellent customer service and recent turnover affected the overall operations. The good news is that our new team is committed to improving responses as well as adhering to company policy which will result in satisfaction of all involved.
Unfortunately, there have been 12 different executive directors since my mom has been there and the billing has been inconsistent because there have also been several financial directors. It took a while to straighten it out , but I think it's okay now. My mother is happy there. Well, my mother doesn't participate in too many activities because of her dementia but she loves the dancing and live entertainment on Sundays. The Meridian is very clean and the food is good. We have eaten there a few times with my mom. The new exec... read more
Business response:
Hi Cullen, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
My mom needs to be taken to her meals. It took me a while to get that done every day. It is going good now.
Business response:
Hi, thank you for taking the time to leave us this positive review for our team at Meridian at Lantana. We appreciate it and hope to be of service to you again in the future. Take care!
Business response:
Hi Jackie M, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Meridian at Lantana.
Service from sales to housekeeping as advertised.
Business response:
Thank you Christina K for your positive recommendation of Meridian at Lantana! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Business response:
Thank you for your positive recommendation of Meridian at Lantana! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
We have not been at Meridian at Lantana community long enough for a comprehensive rating, but so far so god.
Business response:
Thank you for sharing these kind words with us about our community. It means the world to our team at Meridian at Lantana!
Frequently asked questions about Meridian at Lantana
How is Meridian at Lantana rated?
Meridian at Lantana has a 4.2 star rating with 233 reviews.
When is Meridian at Lantana open?
Meridian at Lantana is open now. It is open 24/7.