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Meridian at Stone Creek
- Assisted Living Facilities
- Milton, WA
About this business
Location details
1111 S 376th St, Milton, WA, 98354, United States
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I will give this community the highest rating because they are really great here. Everything has worked out very well for my mother here. All the staff is wonderful and willing to help at any time. The community is very well well-kept and looks amazing. The food is wonderful and the activities are great. Great experience so far and I would recommend this community.
Business response:
Thank you for leaving this detailed review about your experience with our community, we appreciate it. We are so glad to hear this!
The staff and caregivers were friendly and helpful. I did not require a lot of attention but there were times when they should have come to the room and did not. The activities director seem to be doing a good job of organizing and giving the residence something they could do.
It was affordable, but their attention to detail lacks greatly! My dad seems happy. However, they are very slow to respond to requests and not great at returning calls. My father is on hospice now...it will be days to weeks, so unfortunately our time there will not be long
Business response:
Thank you for taking the time to leave a review, and we are glad to hear that your dad is happy here. We apologize if our communication has not met expectations, and we are escalating this to make sure requests and communications are addressed. We are sorry to hear of your father's condition, and we wish you peace during this difficult time.
The first 20 days, the food was almost inedible. I gave my notice to leave about 45 days from the time I moved in. For that big above facility, the administration was inadequate. About 2 weeks after my notice, the food improved, and it looked like they were trying to make the environment a little better.
Business response:
We apologize that you found the food to be subpar and appreciate that you recognize that improvements have been made. The opinion of residents is important to us and whenever we can make improvements we try to act swiftly. We wish you the best in your new home.
Our experience was quite different from the time we signed the paperwork to when my mom passed. The ratings for each category at the end are different - 1. 2, 2. 4, 3. 2-3, 4. 2, 5. 2, 6. 1, 7. 2, 8. 2-3. Had changed from the beginning to the end. At the beginning it was great; at the end, things were lacking. 2. Cleanliness remained fine. The rooms were beautiful and I wouldn't have minded living in one of the rooms myself! 3. At the beginning there was an atmosphere of friendliness and warmth and personal care. By the end,... read more
Business response:
Lora, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Meridian at Stone Creek.
-0 on all!! 1 ).... This place was a total disgrace to say the least & they did Not even clean as they promised before I moved in !! I had I believe it was 6 weeks before I moved in & was a dirty mess !! I didn't feel at all welcome when moving in when I had problems & went & told them nothing got done & was told the gal who hired me was no longer there either !! 2) .... It was Not clean as promised. I should have gone back over 2 days before my move in & checked but was packing & busy aside from the fact they kept promising... read more
Business response:
We are saddened to see this review, as some comments do not accurately describe what took place. If there is a choice whether to live in an independent or an assisted apartment, please remember that independent apartments do not receive services, but residents have the peace of mind knowing that they are living close by other seniors. Everyone who applies to work at licensed senior living communities must go through rigorous background checks. We have procedures and policies in place to prevent the potential of theft and cat... read more
My dad moved in a few months ago. The price was good compared to other memory care communities. The facility is laid out nicely and rooms are big. Semi private rooms are especially nice because even though they share a bathroom they have their own entrance to their room. The help has been the hard part. They have struggled with employment and consistency. Many times residents are unattended or when an employee is present there is little to no interaction with residents. There aren’t regular activities going on. I’ve seen oth... read more
Business response:
Robin, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Meridian at Stone Creek.
Unless management has changed, this is not a safe environment for your loved one. They are a no lift community so as your loved one ages, they will not be able to get them out of bed and into a wheelchair. They do not disclose their limitations so there is no way of dealing with people who end up with physical limitations besides to let them lie in bed and grow bed sores. All of these establishments go through managerial and staffing changes and the phase that they were in when my dad was being cared for meant that he was no... read more
Birds dropping taking over outside entry...washed daily don't sit in chairs Staff turned over month after we arrived Memory care huge area, staff minimal. Phone answered sometimes Get out before 8pm or you may get stuck inside
Business response:
Hi Anonymous, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Frequently asked questions about Meridian at Stone Creek
How is Meridian at Stone Creek rated?
Meridian at Stone Creek has a 4.3 star rating with 411 reviews.
When is Meridian at Stone Creek open?
Meridian at Stone Creek is open now. It is open 24/7.