Michael Cooper (NMLS#1860819)

4.7

Mortgage Lenders
San Diego, CA

About this business

FinanceMortgage Lenders

Location details

610 W. Ash Street, Suite 1505, San Diego, CA, 92101, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.7432 reviews

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Seth D.

6 years ago

Michael was very informative and up to date on everything in the process. He answered all of our questions promptly and gave us multiple options to give us the best loan possible. I am definitely recommending him to both friends and family in the future.

Ronald Vraine S.

7 years ago

Knowledgeable, friendly, genuinely concerned, responsive, prompt, willing. All these attributes combined equal superior customer service. Thank you Michael.

Maxfield P.

a year ago

I'm not trying to be mean. I'm sure Michael is a great human. But my overall experience with closing was a nightmare. Leading up to closing from the pre approval process was totally fine. But closing was a mess. We closed 7 days later than the original goal. During that time there was very little communication. I'd send a text first thing in the morning and not hear anything until 4pm with a "underwriters will hopefully get us what we need soon". My builder, the title attorney, and my wife would all ask me every single day i... read more

David L.

a year ago

Need more communication!

David Ishmael I.

a year ago

Communication was a weak point and I frequently had to follow up myself on things that were being handled by Synergy One. Having 3 different people from Synergy One emailing me about different things and not being aware of what their cohorts had already done was frustrating. I would suggest a single point of contact from Synergy One or at least better communication amongst their team members.

Na'Kiya A.

a year ago

Better Communication

Raymond Lee Brown J.

2 years ago

I am not one of those people who normally do business with someone I have not met in person. All tjj hi os email/ computer stuff takes the personality out of doing business. It's hard to rate a person on certain aspects of doing business when you don't know who they are. Also it makes ot hard to trust someone you've never met. Some people like it that way, I don't.

Brooklynn Rene C.

2 years ago

Michael Cooper didn’t reach out to me at all during this experience, I was getting all of my questions answered second hand.

Trevor Jake H.

2 years ago

Well we got Michael at a weird time. We worked with Narda. She’s the one that helped us do everything. The one text I have from Michael is after we have closed asking if I could do a rating about how the service he provided is. Nothing against Michael. We just never communicated with him. So I realistically don’t have anything to rate him on. Narda on the other hand went above and beyond. She was fantastic and helped us every step of the way.