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Michael Cooper (NMLS#1860819)
- Mortgage Lenders
- San Diego, CA
About this business
Location details
610 W. Ash Street, Suite 1505, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by American Pacific Mortgage
Although we closed on time, we did not have much communication directly from Michael Cooper. We received awesome communication from Narda at Mann Mortgage, who referred us to Michael. All in all, it ended up well and we are happy.
Verified by American Pacific Mortgage
There were a few miscommunications and lots of paperwork.
Verified by American Pacific Mortgage
Need to check documents that sent to email/portal carefully instead of asking clients to keep submitting the same thing over and over. If there is any issues, inform clients immediately to ensure the closing date as scheduled. Show that you’re knowledgeable about your work or what you’re doing.
Verified by American Pacific Mortgage
Michael was horrible! Didn’t return calls or emails. Our closing had to get delayed due to his ineptitude. By far the worst mortgage experience EVER!
Verified by American Pacific Mortgage
Constant hiccups that could’ve been avoided with more communication.
Verified by American Pacific Mortgage
My experience with Samantha Talton was approx a 9. But whoever took over just sent stuff in the Portal- no explanation what it was or what I needed to do- super frustrating for a first time homebuyer. I always ended up having to text Sam and ask her what it was. In the last couple days before signing at Title and getting keys, she was on top of everything and a positive touchstone for me till the very end. Very grateful for her. I don’t not have much feedback for whoever took over my account and sent me stuff. I will also gi... read more
Verified by American Pacific Mortgage
If I had been the one handling everything initially I’d probably have given a higher rating, but as my fiancé was the one handling things, and then it was suddenly all in my name, it all felt very disjointed.
Verified by American Pacific Mortgage
There was horrible communication. They didn't get numbers right till the very end, even though we kept asking them to fix them. In the end it cost us about 3000.00 dollars extra and there was no effort to compensate us or fix their mistakes. We couldn't close on our original date because they didn't get all the paperwork done. Mind you they were asking for it less then 24 hours before our closing. I would never recommend them.
Verified by American Pacific Mortgage
Not one single time we're the numbers correct, even after pointing this out multiple times. The absolute debacle of the final week made, what should have been an exciting time for my family, the whole experience unnecessarily stressful. We were told, by this team, that we were ready to close two weeks prior to end of contract. However, they were still asking for information an hour after we were at the title company. Not only did this cause us stress but this team cost us a lot of money at close! $2k in seller's concessions... read more
Frequently asked questions about Michael Cooper (NMLS#1860819)
How is Michael Cooper (NMLS#1860819) rated?
Michael Cooper (NMLS#1860819) has a 4.7 star rating with 432 reviews.
When is Michael Cooper (NMLS#1860819) open?
Michael Cooper (NMLS#1860819) is closed now. It will open at 9:00 a.m.