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610 W. Ash Street, Suite 1505, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by American Pacific Mortgage
Michael Cooper is not the problem. But Synergy lending as a whole is probably the WORST company I have ever worked with. The entire process has been a HUGE headache, and if interests rates hadnt umped in the middle of my refinance, I wouldve taken my business elsewhere. I literally will never, ever, ever do business with Synergy again.
Verified by American Pacific Mortgage
The whole process was very lengthy. A couple of oversights made it take longer. All the paperwork is a pain. Michael did fine. It was the repetitive nature of the forms that got real old.
Verified by American Pacific Mortgage
The only reason is there has to be better communication from the lender to escrow/title. That said, the appraisal process was way too stressful for my client ( the buyer ) because of the errors ( price and square footage). We made the COE, but I know the "buyer" is not happy with the lending process.
Verified by American Pacific Mortgage
There was a problem caused by an incorrect appraisal. There was zero communication about the problem to the listing agent until the day of closing. It lead to a pretty stressful day, for the escrow agent that made closing happen in a very short window of time to the lender for the sellers purchase and closing. Anytime there is that big of a problem that could impact the closing day and time, it needs to be communicated to all parties.
Verified by American Pacific Mortgage
Communication was spotty, had to follow up multiple times to get updates. Additionally, took much longer than anticipated to close the loan
Verified by American Pacific Mortgage
At the beginning it took to long for the communication to flow, because of that I contact another lender, then Gretzel Hunt reach out to me again and offer me a better deal. I do appreciate all the effort from everyone that worked on the loan, however I think it took too long to be completed. This could be also because I need to send some papers that I ended up going to court to get the file. I am just glad that we were able to complete the loan before time expired.
Verified by American Pacific Mortgage
We never spoke directly with Michael. All of our communication went through Jessica. No complaints about Michael but only had interaction when we received an automatically generated email stating we had documents to sign so can't really rate our experience with him.
Verified by American Pacific Mortgage
By the time Michael Cooper got involved, the Loan had been changed from a Conventional to an FHA, causing delays, the Appraiser had to come back & take different pictures. I should have been notified that there was a change, that would cause such a delay in closing. The Loan Officer Julie Lands, got Michael on the phone to explain what was happening. He said he would talk to the Seller, when we tried to reach out to him, he did not call back. he came in at the last moment, I don't blame him.
Verified by American Pacific Mortgage
A few areas need shoring up ;)
Michael Cooper (NMLS#1860819) has a 4.7 star rating with 432 reviews.
Michael Cooper (NMLS#1860819) is closed now. It will open at 9:00 a.m.