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4220 Alabama Ave SW, Navarre, OH, 44662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No good advice was given to fix my problem. Very little information and I feel like I’m on my own to figure it out.
Business response:
Hi Brent, Sorry to hear you have heard little information. I just looked into your ticket and Mike is still working to get you more information on solving your issue. I apologize you received the review request early, however, I want to ensure you that we are still working on your issue! I will personally connect with Mike to ensure he gets back to you.
Did not receive any help at all!
Business response:
Hey Iliyana, we apologize that you didn't get the answers you needed. It looked like you were looking for documentations. Please contact service@weldmaster.com and we'll help with your needs.
Quick response, but still waiting on a answer?
Business response:
Hi Justin, Thank you for responding. Looks like you are still in discussion with Chad about solving your problem. If there are any delays or issues with your response, please reach back out to us and we will be happy to help!
New machines without part manuals? What do I do? Send a picture every time?
Business response:
Hello Bryon, Thank you for taking the time to reach out and provide your feedback. We do have digital manuals now. We recently moved to this method so customers can have access from their phones, tablets, or computers and can easily translate if needed. There is a QR code for you to scan on your machine or go to https://www.weldmaster.com/manuals and select your machine. Please let us know if you have any questions or need additional information.
nobody called me yet
Business response:
Hello Sergio, thank you for your review. After speaking with our service team, it appears that they were waiting to get some more information from you prior to scheduling your machine install. We apologize for all the confusion, but if you could please reach out to our service team at service@weldmaster.com we will get this resolved.
Answer questions. Read the entire email before asking questions that are answered in the original email. I asked about what transformer is suitable for a 103 in Australia. You replied by asking what transformer do I currently have. If I had a transformer, I wouldn't be asking what transformer suits this machine.
Business response:
We appreciate your feedback, Greg. If you would like to discuss your experience further, don't hesitate to reach out to us at (330) 833-6739. We would love the opportunity to resolve any issues.
Miller Weldmaster Corporation has a 4.7 star rating with 252 reviews.
Miller Weldmaster Corporation is closed now. It will open on Monday at 8:30 a.m.