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MINI
- Automotive
- Alexandria, VA
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
5990 Duke Street, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
No follow up I inquired about one of their cars with a sales associate. He was supposed to speak to his manager about the price and then let me know, but I didn't hear back. Nothing new with Passport MINI (or other Passport stores). Their customer service is always lacking, whether you call, email, or walk in.
Goodbye to the handshake. So I travel 5 hrs oneway for a specific used Mini Cooper this company had, I had my own bank loan with a check ready to strike a deal. The sales person, a sales manager and I came to a agreed upon price. We shook hands and I got my insurance company on the horn and placed insurance on the vehicle. I'm ready to sign the check to them. The sales person says we're going to need to run a credit check. I said for what? He says it's standard for people with checks from there bank. Hum sounds odd but I'll ... read more
Never Again! My husband and I had owned nothing but Hondas/Acuras for the past 25 years. After our youngest moved out, I wanted a fun "not-mom" car and opted for the Mini Cooper. It is probably fun to drive but spends so much time in the shop, I really wouldn't know. The folks at the service department are rude and you can expect to stand there watching them leaning on the counter while they socialize and change the paper in the printer for about 10 minutes before they even acknowledge you. Then the fun really begins and the... read more
Disrespectful and unprofessional behavior I was in the process of buying a new mini from mini of Alexandria to replace the one I bought from them earlier. To be completely transparent, the salesman (David) and I completed negotiating the trade-in value of the old mini and we were discussing the new car value. He stated a figure and when I informed him that I will not be interested if that is the price he slammed the phone down. I was disappointed not only as a human being that expect to be treated with professionalism and co... read more
Worst experience ever! Drove 2 hours from Pa to pick up a 2012 Countryman All4 only to find the vehicle was not cleaned, service or prepped for delivery. Not only that, the manager pulled me aside to tell me one of the other managers drove the car for a while and added another 4ooo miles to the advertised mileage. They tried to make it right by adding warranty, lower price, etc. The whole deal was a waste of time. Upon further searches on the Passport web-site for alternate vehicles, no help was offered in an effort to corre... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.4 star rating with 1,181 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.