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8712 W. Broad St., Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Ask for Steve Lerner" Steve is the person you want to deal with at Richmond BMW. I wasn't even his customer and he recognized the new sales person was in over his head. I was receiving delivery of my new car and Steve assumed command of the situation and answered all of my questions and set me up while also using it as a teaching moment for the new guy. If looking at a BMW, make sure to ask for Steve. He is professional, honest, and attentive. He really wants you to be satisfied with the experience and happy with your purch... read more
Business response:
karenh, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
I leased a 400 series BMW convertible last September. I was told I would receive a year's complementary satellite radio service as part of the least. Three months into the lease I was contacted by the satellite radio's representative and was told I only had a three month complementary service and would have to start paying for the service. I refused to continue the service and hadn't had satellite radio since that time. I had made several attempts on my own and via BMW representatives to resolve this issue. I was at the deal... read more
MINI has a 4.7 star rating with 1,191 reviews.
MINI is closed now. It will open tomorrow at 9:00 a.m.