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MINI
- Automotive
- Richmond, VA
About this business
Location details
8712 W. Broad St., Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Steve Lerner was fantastic to work with. He figured out immediately how I wanted this process to go, and he delivered. I highly recommend him and the Richmond team.
I have leased or purchased 12 BMW's from Crown dating back to 1980. The last four I worked with Steve Learner who has proven the consummate professional. I would recommend him highly to anyone. Excellent is meeting my needs and handling all aspect of each transaction. Lew Boggs
This was my first time buying a BMW, and the experience with Steve went beyond my expectations. It was a very seamless transaction, and I did not feel pressured to purchase. Steve was only able to find one key the day I purchased the car, and he went the extra mile to locate a second key and mail it to me. My family and I will 100% go back to Steve for our next BMW. Great experience!
I came in to do and end of lease inspection. Steve was eager to help me. He made every step of the process great. He did the full inspection and walked me through everything he was doing. He even took the time to clear all my personal information from the car. It was great to see someone spending that amount of time with no sale opportunity at the end, and just truly car. This was a perfect ending to a great 3 year lease. I will definitely work with this dealership and Steve for any of my future BMW needs.
Highly recommend Richmond BMW and Steve Lerner. Professional customer service at its best. Steve is very detail oriented and takes care of all aspects in a time sensitive way a great buying experience.
Visited this BMW dealership in Richmond without an appointment (my son, who leases a 2015 BMW from the same dealership accompanied me) on July 18. Was greeted by a staff member who directed me to salesman Steven Lerner. Told him I was interested in buying a used 2014 BMW 328i with low miles, etc. He ask a few more questions and then indicated he might have a car I would like on the lot. This red, low mileage, certified pre-owned BMW seemed to fit my criteria. Told him I needed to take it to my house that same afternoon to se... read more
Terrific experience with purchasing a car at this dealership. Steve Lerner gave 110% effort throughout the process, and the entire dealership team is clearly focused on customer satisfaction. I appreciate how helpful everyone was and how well the process went.
I had an issue with a part in my car that was no longer under warranty. Matt, without hesitation, offered to fix the problem for me at his expense and gave me a loaner car so I could get back to the office. Problem was fixed in a few hours and I returned to find my car fixed and super clean as well - my floor mats haven't looked that good since I bought the car! Thank you Matt for all of your help today and Nick Iantosca was great too! Thank you so much for helping me today!
My wife and I both agree that after our experience last week at Richmond BMW we are fans of this dealership and especially Steve Lerner because of the way we were treated and how pleasant we found the whole experience. Purchasing a new or used vehicle can at times be stressful or even unpleasant but not at Richmond BMW. Steve Lerner is a true professional (We happened to buy our BMW on the day he was celebrating his ten year anniversary with the dealership) who knows how to answer all your questions and how to get things don... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 1,191 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.