This profile has been claimed by the business owner or representative.
Morristown Nissan
- Car Dealers
- Morristown, TN
About this business
Location details
5496 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I was coerced and pushed into buying a used 2023 Nissan Rogue SV at a very high price with a very high monthly payment, which I clearly relayed to the salesman, the sales manager, and the finance manager. The salesman, William Baker demanded my social security number and my (trade in) car key several times. I refused, but he kept asking and begging. I specifically told him that I needed my payments under $400. per month, but did not pay any mind to me. Finance manager refused to lower the paymen
Business response:
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please call us at (423) 900-8734 to speak with our Sales Manager and we will do our best to resolve this with you.
Took vehicle in to have a new key fob programmed at said Nissan dealership, which is where I bought the key fob. They were supposed to program the key fob, all Nissan parts and service, then before I knew it they had blown my ecm and bcm, they blamed me and charged us for it! $2,486.64
Business response:
We regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (423) 900-8734 and speak with our Manager and we will do our best to resolve this with you.
I would not recommend Morristown Nissan if it was the last place on earth! We were "pre approved" for our vehicle when we drove it off the lot. Over a month of driving the vehicle, we were told we weren't approved for it and needed to bring it back. The finance manager, Susan, was the RUDEST person and thought nobody's time was valuable but hers. We have yet to receive our $500 that we put as a down payment. Do not buy anything from them!
Business response:
Here at Morristown Nissan, we strive for excellence, and are disappointed to hear that you received anything less. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (423) 900-8734 so we can work towards a resolution. We look forward to hearing from you.
Frequently asked questions about Morristown Nissan
How is Morristown Nissan rated?
Morristown Nissan has a 4.5 star rating with 3,380 reviews.
When is Morristown Nissan open?
Morristown Nissan is closed now. It will open at 9:00 a.m.