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Move Central Moving & Storage

4.6

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4.63,304 reviews
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Teri Gayheart's profile image
Teri Gayheart 
3 years ago

We hired Move Central to move us from Lake Forest to Roseville, CA. Move Central came to our home, did a walk thru & provided us an estimate to move our complete household long distance. This estimate included a pool table which they advertise as being equipped to handle. I donated half of my closet of clothing to Goodwill which was about 7 large yard trash bags. I state this because it probably eliminated the need for 8 wardrobe boxes. We also rented a 15' U-Haul truck to transport our plants & ended up using more than half... read more

Business response:

Thank you for sharing your thoughts, Teri. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (858) 230-8281. 

Jenny Wilborn's profile image
Jenny Wilborn 
3 years ago

!! DO NOT USE THIS COMPANY !!! AVOID AT ALL COSTS. I hired Move Central based on the positive reviews and it was a huge mistake that has cost me big time. I paid the price when Move Central's truck got stuck outside my building for 4hrs. To keep it short: Move Central made a big mistake which left me without any of my things (and no place to sleep!) and said they'd make it right. Instead I was called the next morning and told that if I didn't pay $1500 for the previous day's work ($900+ in overcharges), I couldn't have my ... read more

Business response:

We appreciate your feedback, Jenny. If you would like to discuss your experience further, don't hesitate to reach out to us at (858) 230-8281 or info@move-central.com. We would love the opportunity to resolve any issues. 

Enjoli Pardini Spaulding's profile image
Enjoli Pardini Spaulding 
3 years ago

DO NOT USE MOVE CENTRAL MOVING AND STORAGE. THEY ARE SCAMMERS!!!!!! THEY STOLE MONEY FROM OUR ACCOUNT AND CHARGED US $5,000 MORE THAN WHAT WAS QUOTED!! THEY DAMAGED OUR WALLS, FLOORS AND FURNITURE!!!! We used Move Central Moving and Storage for our move last week. Before the move there should have been a visual physical inspection for an accurate quote but this company chose not to do one. We scheduled a virtual walkthrough with their team but no one called us and it did not happen. We were quoted $3,085 for our move. At t... read more

Business response:

Hi, Enjoli Pardini. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Move Central Moving & Storage and would love the opportunity to improve. Please get in touch with us at (858) 230-8281! 

Kid Fruhmann's profile image
Kid Fruhmann 
3 years ago

I'd give 0 stars if I could. I've never used the service but have delt with the drivers and based off that o wouldn't use or recommend them. Every morning they block my parking lot and I can't assess my business. I've asked them several times to move and to not block my business. Today I was greeted with threats of physical violence. And told that I could wait till they were done with their breakfast and too bad I have to wait to open up my shop. This is unacceptable and completely unprofessional. If this is how thei... read more

Business response:

Hi, Kid. At Move Central Moving & Storage, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (858) 230-8281! 

Kelley O'Connell Owens's profile image
Kelley O'Connell Owens 
3 years ago

Awful experience. This place is a total scam and they stole my IPad. Do not use!!! 

Nichole Messina's profile image
Nichole Messina 
3 years ago

Do your self a favor and run far far away from this company . I have NEVER been so disappointed and upset with a service in my life !!!!! Between the employees being high on the job , damaging my furniture and taking some that should have been a quick move took 9 HOURSSSSSSs . Filled a complaint with the company and they offered me $100 …. It was more of a slap in the face . Their customer service is horrible and only respond to you when its convenient for them . I’m filing a claim with BBB against this company Because they... read more

Business response:

Thank you for sharing your thoughts, Nichole. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (858) 230-8281. 

Megan Baker's profile image
Megan Baker 
3 years ago

If I could give negative stars I would!! Worst experience ever!! We hired them to pack and move my 92 year old grandmother from one home to another. First they didn’t show up on the day they were suppose to, promised they would move her the next day. Showed up late the following day and didn’t bring enough packing supplies and didn’t want to work overtime so they only moved half her stuff. Than every time we call to speak with a manager “he is in a meeting”, meanwhile my grandmother is sleeping on a mattress on the floor!! T... read more

Business response:

We appreciate your feedback, Megan. If you would like to discuss your experience further, don't hesitate to reach out to us at (858) 230-8281 or info@move-central.com. We would love the opportunity to resolve any issues. 

Patricia Baker's profile image
Patricia Baker 
3 years ago

WARNING BUYER BEWARE!!!!! THIS MOVING COMPANY IS A SCAM AND THEY ARE THE WORST MOVING COMPANY I HAVE EVER ENCOUNTERED...Sure they start as really nice and reputable people and offer discounts but as soon as you pay them they stop answering your phone calls. We had to pay them in cash and that is where they get you. We talked to Jay Ortiz, Frank, and George but once you pay them they ignore your phone calls. You can't even get a hold of a Manager. This is unacceptable and this is negligence. Our movers damaged all of our thin... read more

Business response:

Hi, Patricia. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Move Central Moving & Storage and would love the opportunity to improve. Please get in touch with us at (858) 230-8281! 

Megan Nicole's profile image
Megan Nicole 
3 years ago

DO NOT USE THIS COMPANY! They operate in the Bay Area as well. This company is a total rip off! Took them 11 hours to move a 2/2 apartment. Their workers would not wear their masks the entire time and I had to remind them. I was told I could be moved into my apartment by 4pm (I had a window of 1-4pm for move in or a $600 fine) and we didn't even leave my old unit until almost 4pm! Their workers were carrying 1 or 2 chairs at a time to the truck. I've never seen this lack of urgency or people move slower. I literally came u... read more

Business response:

Hi, Megan. At Move Central Moving & Storage, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (858) 230-8281! 

Frequently asked questions about Move Central Moving & Storage

How is Move Central Moving & Storage rated?

Move Central Moving & Storage has a 4.6 star rating with 3,304 reviews. 

When is Move Central Moving & Storage open?

Move Central Moving & Storage is open now. It is open 24/7.