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Move Central Moving & Storage

4.6

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4.63,304 reviews
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Chris Tagumi's profile image
Chris Tagumi 
3 years ago

DO NOT USE THIS MOVING SERVICE. If I could give them 0 stars I would. Last minute circumstances can always occur, but how Central Moving chose to handle the situation, was unbelievably bad and unethical. The experience was so shocking and disappointing, that I will be taking as much time as necessary to follow up and write negative reviews on all platforms that Central Moving claims they are rated highly on [which is why I felt comfortable using them in the first place]. Do not support this disreputable business. I w... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Chris. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (858) 230-8281 and we'd be happy to help you out. Cheers, Move Central Moving & Storage 

Abbey Leanne's profile image
Abbey Leanne 
3 years ago

THIS COMPANY IS A SCAM OPERATION. Showed up late. Poor communication. Did not follow directions. One mover could barely get up and down the stairs. Often found playing with objects and wandering. Called customer service 5 times. Got hung up on the first time. "direct number" was no longer in operation. Got charged 3 times the quoted amount. Here is an excerpt from the email I sent MOVE CENTRAL detailing my HORRIBLE experience: They did not put furniture in the proper places as specified by me. The older man walked around pl... read more

Business response:

Thank you for sharing your thoughts, Abbey. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (858) 230-8281. 

Diana Jeanette Truax's profile image
Diana Jeanette Truax 
4 years ago

They steal you stuff and promise they will call you back a hundred times. They always say they are working on a solution. So far they have offered $150 for thousands of dollars in missing stuff. 

Business response:

Hi, Diana Jeanette. At Move Central Moving & Storage, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (858) 230-8281! 

Brady Laxton's profile image
Brady Laxton 
4 years ago

First off stay away from this place they will nickel dime you. I got charged for 2 rolls of shrink wrap and only one was used and the movers took the second roll with them, 2) my crate was supposed to be built at warehouse and brought to my house instead the mover was told the morning of and had to built onsite and took just about 2.5 hours when he could have been doing other stuff 3) didn't know they were going to use bubble wrap and when I noticed it was to late and for 1.5 rolls I was charged $225 which I could have gotte... read more

Business response:

Thank you for sharing your thoughts, Brady. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (858) 230-8281. 

Debbie Brock's profile image
Debbie Brock 
4 years ago

Do Not Use this company! I was booked with them and they were to be t my place by around 2:30. At 4:00 I hadn’t heard from anyone so I called them. That is when I was told they wouldn’t be able to do my move until next week. They have no regard as to what other issues they cause by not being where they say they will be. I am happy to report that I was able to book with another company for tomorrow at a better rate. So this was a blessing that Move Central did what they did. They should be ashamed for there business practices... read more

Business response:

We appreciate your feedback, Debbie. If you would like to discuss your experience further, don't hesitate to reach out to us at (858) 230-8281 or info@move-central.com. We would love the opportunity to resolve any issues. 

Madalyn Cooper's profile image
Madalyn Cooper 
4 years ago

Do not use this company! We had a move scheduled and they canceled at 4:00 after I called to find out an update Again do no use this company. Not reliable 

Business response:

Thank you for providing your feedback and letting us know about this issue, Madalyn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (858) 230-8281 and we'd be happy to help you out. Cheers, Move Central Moving & Storage 

Elaine Glissmeyer's profile image
Elaine Glissmeyer 
4 years ago

Buyer beware! 1. They nickel and dime you for materials and drive time 2. You need to explain things multiple times to many different employees 3. Their Movers bully you to tip them a certain amount. 4. They look good on paper but reality is they are subpar. They must have a marketing team that floods positive reviews after a negative review because they do not deserve 5 stars. Run away! 

Business response:

Thank you for sharing your thoughts, Elaine. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (858) 230-8281. 

Jon Michael Dougherty's profile image
Jon Michael Dougherty 
4 years ago

HIS IS A USED CAR LOT SELLING MOVING CONTRACTS Ill start by saying my two movers were amazing. Hands down best, easiest to work with and all around nice guys. Everyone on the back end, starting from their "opener" told me exactly what I wanted to hear to get my deposit and off the phone. He even offered me a "discounted rate if I paid the deposit on that first call" To make a long story short, my safe they assured me they could move on Saturday was never moved. After speaking with multiple "supervisors" i was told my... read more

Business response:

Thank you for sharing your thoughts, Jon Michael. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (858) 230-8281. 

Sharonda Catalina Soho's profile image
Sharonda Catalina Soho 
4 years ago

Unless you’re white or mexican the dispatcher will question if you afford to pay! Also they will call you a liar and not show the day of the move….. 

Business response:

We appreciate your feedback, Sharonda Catalina. If you would like to discuss your experience further, don't hesitate to reach out to us at (858) 230-8281 or info@move-central.com. We would love the opportunity to resolve any issues. 

Frequently asked questions about Move Central Moving & Storage

How is Move Central Moving & Storage rated?

Move Central Moving & Storage has a 4.6 star rating with 3,304 reviews. 

When is Move Central Moving & Storage open?

Move Central Moving & Storage is open now. It is open 24/7.