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Municipal Credit Union

3.0

    Location details

    WeekdayScheduleStatus
    Mon8:30 a.m. to 4:30 p.m.
    Tue8:30 a.m. to 4:30 p.m.
    Wed8:30 a.m. to 4:30 p.m.
    Thu8:30 a.m. to 4:30 p.m.
    Fri8:30 a.m. to 4:30 p.m.
    SatClosed
    SunClosed
    3.094 reviews
    Select a rating
    Cathleen M.'s profile image
    Cathleen M. 
    8 months ago

    This is to say that Yolanda Hood has helped me incredibly today. She has kept her patience, she was friendly. She was efficient and she helped me out with two issues that I had dealing with my checks. She’s a very kind, caring woman, and if she didn’t know the answer, she went straight to her manager and received the information and related to me. I highly recommend you come to the 145th St. new office in the Bronx and ask for Yolanda Hood. She will help you and she will be very kind to you and you will leave smiling thank y... read more

    Business response:

    Hi, Cathleen. We are thrilled to learn that you had a positive experience with us! 

    Monika's profile image
    Monika 
    9 months ago

    Nzinga Bediako is AMAZING! I entered the MCU Georgetown branch and she was very pleasant and super helpful. She was able to assist me quickly and scheduled an appointment for the next day. Ms. Bediako has a great personality and made my experience a great one. 

    Business response:

    Hi, Monika. Your feedback is highly appreciated. Thank you for the review! 

    Yvonne G.'s profile image
    Yvonne G. 
    10 months ago

    To Staff at MCU Branch Thank You for Their Hospitality and all my questions I ask today and in their past they were very helpful. Also pleasant attitude with me. Have a Blessed Day 

    Julio C.'s profile image
    Julio C. 
    11 months ago

    My visit to the Tribeca branch yesterday was extremely helpful. I hadn't had an in person visit since 2019, and Member Service Rep Iris Fernandez made it very friendly and amenable answering all my questions in a professional, cordial manner mostly appreciated by me. Thank you MCU 

    Business response:

    Hi, Julio. We are thrilled to learn that you had a positive experience with us! 

    Arlene M.'s profile image
    Arlene M. 
    a year ago

    I recently visited the 3rd ave branch and Miss Yolanda was exceptionally helpful. She helped me open a High Yield Savings Account with ease. Thank you so much Miss Yolanda!! 

    Business response:

    Hi, Arlene. Your feedback is highly appreciated. Thank you for the review! 

    Teona K.'s profile image
    Teona K. 
    a year ago

    I recently received both a personal and an auto loan from the bank, and I was very pleased with the service I received from Suzanne. She was professional, knowledgeable, and very kind throughout the entire process. Suzanne explained everything clearly, answered all of my questions and helped me with patience, and made the experience smooth and stress-free. Her positive attitude and attentive support gave me confidence and made me feel valued as a customer. I truly appreciate her excellent service and would highly recommend... read more

    Business response:

    Hi, Teona. We are thrilled to learn that you had a positive experience with us! 

    Del's profile image
    Del 
    a year ago

    Daniella You are speaking of a highly intelligent person willing to share and accommodate you at all times willing to go above above and beyond beyond for aclient. Extremely patient. Thankful for Your assistance 

    Business response:

    Hi, Del. Thank you so much for leaving us a stellar review! 

    Rosaura J.'s profile image
    Rosaura J. 
    a year ago

    My bank teller Kim was amazing! Not only was she informative and helpful, she was friendly and patient and all around beautiful lady. Thank you for guiding me on the process to make a bigger bang for my bucks. My experience with MCU located in co-op city was 100. Thank you to Kim, the Manager, and the young man who signed me up. 

    Business response:

    Hi, Rosaura. We appreciate the kind words and are glad we could provide you with a positive experience! 

    Juan N.'s profile image
    Juan N. 
    a year ago

    Went to MCU Yonkers, NY to make a deposit. Amazing branch. Clean, friendly staff, and most important great and fast service. Thank you! 

    Business response:

    Hi, Juan. We are thrilled to learn that you had a positive experience with us! 

    Frequently asked questions about Municipal Credit Union

    How is Municipal Credit Union rated?

    Municipal Credit Union has a 3 star rating with 94 reviews. 

    When is Municipal Credit Union open?

    Municipal Credit Union is closed now. It will open at 8:30 a.m.