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Municipal Credit Union
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good day, I WANT TO ACKNOWLEDGE ONE OF YOUR MCU REPRESENTATIVES TODAY AT 2PM IN THE TRIBECA LOCATION THAT ASSISTED ME ON MY ACCOUNT. AMMIR WAS NOT ONLY COURTEOUS, PROFESSIONAL AND LISTENED TO MY ACCOUNT NEEDS. HE REALLY MADE THE PROCESS STREAMLESS ALTHOUGH I WAS FACING AN ISSUE WITH MY ACCOUNT. I AM RECOMMENDING FOR MCU TO GIVE AMMIR A RAISE. ALSO, HIS MANAGER WAS HELPFUL AND PLEASANT. THE TRIBECA LOCATION IS THE BEST MCU BRANCH FOR ME. BLESSINGS, YOLANDA
Business response:
Hi, Yolanda. We are thrilled to learn that you had a positive experience with us!
I’ve been with MCU over 15 years. It’s a great place to do business with.
Business response:
Hi, Tomiko. Thanks for taking the time to share your positive experience. We truly appreciate it!
Anesha Brown was very kind and professional in helping me obtaining a personal loan from MCU. She answered all my questions, and didn't hesitate to follow up with me regarding any questions I had. Overall, I've had a seamless and great experience.
Business response:
Hi, Vanu. We appreciate the kind words and are glad we could provide you with a positive experience!
I recently discovered MCU location at 1050 Forbell Street in East New York, Brooklyn. Even with it being a small site with only two tellers, my experience was top tier! Jalissa S. in customer service was quick and effective. I will definitely be returning for all my banking needs.
Business response:
Hi, Felicia. Thanks for taking the time to share your positive experience. We truly appreciate it!
Jessica at the Harlem branch was great. She walked me through getting a share certificate smoothly and with all the information I needed.
Business response:
Hi, Erik. We are thrilled to learn that you had a positive experience with us!
My first time going to the Yonkers branch and I'm absolutely happy about the amazing costumer service provided by both Tamara and Elise. They were both very knowledgeable and professional and I'll definitely be looking forward to going back to Yonkers branch for the excellent service provided by these two dynamic employees.
Hi. unless something is wrong with the phone line & or internet. i can’t log on i can’t get the phone number connected. no stars on the day. PLEASE HELP. Ray. member since 1969
It's impossible to get through by phone! The number 212 693-4900 keeps asking the same information over and over again!! Someone from the office should try calling that number and fix it!! It forces people to visit the office. The office hours, until 4:30 pm are very inconvenient.
I HIGHLY RECOMMEND THAT YOU FIND ANOTHER INSTITUTION TO BANK WITH RATHER THAN USING NYMCU. I HAVE BEEN A CUSTOMER SINCE 2007 AND MAKE THIS STATEMENT NOTHING SHORT OF HAVING COMPLETE AWARENESS AS TO THE NEGATIVE CHANGES THIS FRAUDULENT FINANCIAL INSTITUTION ENGAGES IN DAILY AGAINST CONSUMERS. FROM RIDICULOUS NSF FEES, VIOLATING TRANSPARENCY WITH MORTGAGE APPLICATIONS AND COMPLETE AND UTTER DISREGARD FOR REGULATION CC REQUIREMENTS BY WITHOLDING 100 PERCENT OF CHECK DEPOSITS WITHOUT THE PROVISION OF ANY REGULATION CC EXCEPTION... read more
Frequently asked questions about Municipal Credit Union
How is Municipal Credit Union rated?
Municipal Credit Union has a 3 star rating with 94 reviews.
When is Municipal Credit Union open?
Municipal Credit Union is closed now. It will open at 8:30 a.m.