Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Chesterfield, MO

About this business

FinanceMortgage Lenders

Location details

16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.95,097 reviews

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Renate S.

2 years ago

Dennis Lees is amazing. Very knowledgeable. Treats his customers with courtesy and respect. Returns calls and text messages within minutes. He is a great asset to your organization. Hold on to him. You don’t want to lose him ever. Seriously.

Business response:

Appreciate your kind words and acknowledgement, Renate! I'm thrilled to know that my services met your expectations. The feedback you provided is extremely valuable. I strive to make every interaction with Mutual of Omaha Mortgage a positive experience for our clients. Knowing that you're pleased with my service provides great motivation to continually improve. Thanks again for taking the time to share your experience. Looking forward to assisting you in the future.

Shawn R.

2 years ago

Just made everything easy

Business response:

I appreciate the kind words, Shawn. Really glad to hear that you found the process easy. That's what we aim for at Mutual of Omaha Mortgage - making everything as smooth as possible for our customers. Thanks for taking the time to share your experience and for the great rating. Looking forward to any future opportunities to assist you. Dennis Michael Lees Jr.

Howard C. C.

2 years ago

I always enjoy friendly people when doing business. Jerry is professional , knowledgeable and friendly and makes the process painless!

Business response:

Really appreciate the kind words, Howard! It's always a pleasure to make the mortgage process as painless as possible for our valued clients. Your feedback means a lot to me and Mutual of Omaha Mortgage. Here to assist you anytime.

Kevin L H.

2 years ago

Quick response to all my questions. No nonsense or upselling !

Business response:

I genuinely appreciate your feedback, Kevin. It's great to hear that you found my responses prompt and straightforward. Here at Mutual of Omaha Mortgage, we aim to provide a transparent and no-pressure experience to all our clients. Your rating is motivating and helps us continue to improve our services. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you again for your review.

Arthur C Ingleston J.

2 years ago

Mitch had great communication and made the process very easy.

Business response:

Thank you, Arthur, for the positive feedback and for awarding me a five-star rating. I'm thrilled to hear that you found the process easy and that my communication was effective. Your satisfaction is my top priority at Mutual of Omaha Mortgage. If you have any more needs or questions, please do not hesitate to contact me. I'm here to assist you.

William B.

2 years ago

Seamless transaction

Business response:

Thanks for the great review, Bill! Talk with you soon when rates come down more!

Dan Alan H.

2 years ago

Both Susan Thom and Amanda Richardson were extremely responsive and helpful throughout the process. They were patient with my many questions and check ins. This was a great experience.

Business response:

Thank you so much for the amazing review, Dan! I'm delighted to hear that you had a great experience working with both me and Amanda at Mutual of Omaha Mortgage. We aim to be responsive and patient, and I'm glad we hit the mark for you. Don't hesitate to get in touch if you have any more questions or need any further assistance in the future.

Elmanila Honestine Phillips W.

2 years ago

Laurem is exceptional, she cares and kept her promise throughout this entire process. Not once did I have a question that was not answered, even business hours. Her knowledge and professional advice made this loan approved. I appreciate her help so much that am looking for clients to recommend her already. Am here to answer any questions that you may have regarding this loving, professional and caring individual. Thanks

Business response:

Thank you so much for your kind words, Elmanila. I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage. I always strive to provide the best service possible and I'm glad to hear that it was reflected in your home buying process. I'm also grateful for your willingness to recommend me to others. Should you or your referrals have any questions or need any assistance in the future, please don't hesitate to reach out. Thanks again for your trust and support.

David M.

2 years ago

App easy to use, Susan was on top of everything, great communication, quick responses, very helpful overall.

Business response:

Thank you so much for your kind words, David. I'm thrilled to hear that you found the app easy to use and that our communication met your satisfaction. It was a pleasure assisting you and I'm here if you need any further support. Don't hesitate to reach out. Appreciate your 5-star rating!