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116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Mark made a normally stressful experience very easy and enjoyable. I can’t say enough good things about him.
Business response:
I'm really glad to hear that you found the process easy and enjoyable, Joseph! I strive to make each client's experience as stress-free as possible. Your kind words mean a lot and I can't thank you enough for your 5-star review. Here's to a great future with Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Quick communication. Great follow up. All options explained.
Business response:
Thank you, Raymond, for taking the time to leave such a positive review. I'm pleased to hear that you found the communication quick and follow-up satisfactory. I always aim to explain all options to ensure my clients make informed decisions. Your feedback is important to us at Mutual of Omaha Mortgage, and I'm glad I could assist you. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Daniel is professional with excellent communication skills.
Business response:
Thanks for the glowing review, Claudia! I'm thrilled to hear that you found my communication skills up to par. It's always my goal to provide professional service to all my customers at Mutual of Omaha Mortgage. Your feedback is highly appreciated and will help me serve you better in the future. Here's to maintaining that 4.66 rating (or better) in our future interactions!
Verified by Mutual of Omaha Mortgage
Always replied back when I had a question. Very pleasant. Made me feel really comfortable talking with him.
Business response:
I'm thrilled to hear that you felt comfortable during each interaction, Andrea. It's always my top priority to ensure that all your questions are answered promptly and that your mortgage experience with Mutual of Omaha Mortgage is a pleasant one. It was a pleasure serving you and please don't hesitate to reach out if you have any more questions in the future. Thank you for the 5-star review!
Verified by Mutual of Omaha Mortgage
Customer service was excellent
Business response:
I'm really pleased to hear that you found our customer service excellent, Carolyn. It's always my goal to provide the best service possible. Thank you for taking the time to rate Mutual of Omaha Mortgage with 5 stars! It means a lot. Looking forward to assisting you in the future. - Daniel Woods
Verified by Mutual of Omaha Mortgage
I enjoyed working with Ben. He was a very patient with me and explained everything to me in detail and in an understandable manner
Business response:
I'm really pleased to hear that you had such a positive experience, Jennifer. It's important to me that my clients understand every step of the process so I'm glad to know that my efforts were beneficial for you. Thank you for taking the time to leave such a wonderful review and for giving me a perfect rating. I look forward to the opportunity to work with you again in the future.
Verified by Mutual of Omaha Mortgage
Ben was amazing. He took care of me from the first minute. He worked so hard for me and has stayed in touch every day. I got my loan yesterday! So happy!
Business response:
I'm absolutely delighted to hear that you had such a stellar experience with your loan process, Anne! Your satisfaction is my top priority and knowing I was able to meet your expectations makes all the hard work worthwhile. I truly appreciate your kind words and the wonderful 5-star rating. Please don't hesitate to reach out if you need anything in the future. Thanks again for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Exceptional communication and prompt responses from Stephen. He was super professional and kind.
Business response:
Thank you for your positive feedback, Lynn. Your kind words are greatly appreciated! I strive to provide all my customers at Mutual of Omaha Mortgage with exceptional service and communication. I'm glad to hear that I was able to meet your expectations. Please feel free to reach out if you have any further questions or needs.
Verified by Mutual of Omaha Mortgage
He was very friendly and informative. Answered all my questions. Great person to work with refinancing my mortgage.
Business response:
Thank you very much for your kind words, Samantha. I'm glad to have been able to provide the information you needed for your refinancing needs. Your satisfaction is my primary goal, so it's wonderful to hear that I was able to help make the process a bit easier for you. If you have any further questions or need additional assistance, please don't hesitate to reach out. Your positive feedback is much appreciated, and it was a pleasure working with you at Mutual of Omaha Mortgage.
Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews.
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.