Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

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Howard G.

a year ago

She dealt with my wife not me never had any conversations with her.

Business response:

I appreciate your feedback, Howard. I regret if there was any miscommunication. I highly value all my customers and strive to provide clear and open communication to everyone involved. Moving forward, I will ensure to engage in more inclusive conversations. Please feel free to reach out if you need any assistance in the future. Your feedback helps me improve my services for all clients at Mutual of Omaha Mortgage.

Esteban E G.

a year ago

Michael was great to work from beginning to end and made himself easy to reach if I had a question or issue. He always responded quickly.

Business response:

Hi Esteban, thank you for taking the time to share your experience. I'm really glad to hear that you found my services valuable. It's always my goal to be easily accessible and responsive to all my customers. I appreciate your positive feedback and your high rating! If you ever need assistance in the future, please don't hesitate to reach out. Thanks again, Michael Krach at Mutual of Omaha Mortgage.

Michelle B.

a year ago

Michael was just perfect. Explained everything very well, responded to numerous phone calls quickly, even after hours!!! He is super well verrsed in all areas of transaction. I feel that he is a friend.

Business response:

I'm really appreciative of your kind words, Michelle. It was a pleasure to guide you through the process, answer your calls and be there for you even after working hours. Your feedback means a lot, and I'm glad to have been able to explain everything to your satisfaction. The fact that you now consider me a friend is the highest compliment. Looking forward to staying in touch and assisting you in future.

Linda D.

a year ago

Very responsive to my needs

Business response:

I'm thrilled to hear that you felt well taken care of, Linda. It's always my goal to ensure all my clients' needs are met promptly. Your positive review is truly appreciated and encourages us at Mutual of Omaha Mortgage to continue our best services. Thank you for the 5-star rating! Don't hesitate to reach out if you need anything in the future. Sincerely, Eric Light

Ashley P.

a year ago

The ease it was to communicate and clear direction on what my part in everything was. Good, clear answers to any questions.

Business response:

Thank you so much for the wonderful review, Ashley! I'm delighted to hear that you found communication easy and the process clear. Your satisfaction is my top priority and it's heartening to know that I was able to provide good, clear answers to all your questions. Looking forward to working with you again in the future at Mutual of Omaha Mortgage. Thanks again for your kind words! Sincerely, Matthew Givens

James E. W.

a year ago

Ben told us what he needed and we responded quickly. His communications was clear and when I had questions he called us back the same day.

Business response:

I appreciate your honest feedback, James. I'm glad to hear that you found my communication clear and timely. I'm always working to improve my service and your feedback helps me do that. I hope to have the opportunity to work with you again in the future and strive to make your next experience a 5-star one. Thank you for choosing Mutual of Omaha Mortgage. Ben Schiaffino

Kathleen C. P.

a year ago

Very helpful and was able to answer all questions in a timely manner

Business response:

I'm thrilled to hear that you found our discussions helpful, Kathleen. Your satisfaction is my top priority, so I'm glad I was able to assist you and answer all your questions promptly. I appreciate your feedback and the high rating. Please don't hesitate to reach out if you have any more inquiries in the future. Thanks for choosing Mutual of Omaha Mortgage.

Wendy L. B.

a year ago

Great communication. Ease of process.

Business response:

Hi Wendy, I'm so glad to know that you found our communication effective and the overall process easy. I'm here at Mutual of Omaha Mortgage to make things as smooth and efficient for you as possible. Your satisfaction is my priority. Thank you for the 5-star rating and positive feedback. It was a pleasure working with you. Should you need any further assistance, don't hesitate to reach out. Joseph Axler

Daniel S.

2 years ago

The easy communication process, how knowledgeable Michael is and how quickly he made the process.

Business response:

I'm so glad to hear that you had a positive experience, Daniel. Clear communication is a cornerstone of my service, so it's great to hear that it made the process easier for you. I'm here to make sure all your financial transactions are as smooth as possible. Should you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for the 5-star rating! - Michael Krach, Mutual of Omaha Mortgage.