Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Reisterstown, MD

About this business

Finance Mortgage Lenders

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,684 reviews

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Julius R. H.

a year ago

The superior level of professionalism of the entire Mutual of Omaha Mortgage staff. Which included high standards of quality, attention to detail, and a true understanding of customer needs throughout the process. A special thanks to Mark Brown for his major contribution to ensure a seamless process. We would not hesitate to highly recommend Mark and the Mutual of Omaha Mortgage staff when considering a mortgage or re-fi. We sincerely appreciate your services and dedication during our time of need. Julius and Dianna Hal... read more

Business response:

I'm truly humbled by your kind words, Julius. It was a genuine pleasure to be part of your mortgage journey and to ensure that the process was as smooth as possible for you. Providing superior service is at the heart of what we do at Mutual of Omaha Mortgage, and I'm delighted to hear that you felt this throughout your experience with us. Your recommendation means a lot to me and to the entire team. Remember, we're here for you if you need any more assistance in the future. Thank you for your trust and for giving me the op... read more

Justin S.

a year ago

Eric went above and beyond to help me out. Came in contact with me on everything and did everything he could to get me my loan. Great guy to work with. The other thing I liked was everyone was calling and he texted me to communicate well I was at work which was easier for me.

Business response:

I greatly appreciate your kind words and positive review, Justin! I am thrilled to hear that you valued the communication and services provided. At Mutual of Omaha Mortgage, we strive to accommodate our clients' needs, and I'm glad to know that texting was a convenient method for you. Your satisfaction with your loan process is my top priority, and it was a pleasure assisting you with it. Thanks again for choosing and trusting in me and Mutual of Omaha Mortgage.

Deborah C.

a year ago

Ben was so very patient with me. He was very knowledgeable about how everything went, he went out his way to make sure I was completing everything correctly. He checked on me to make sure I understood everything.

Business response:

I'm sincerely grateful for your kind words, Deborah. Your feedback reassures me that my efforts to ensure a smooth and understandable process are appreciated. I make it a point to be patient and thorough with every client, and I'm happy you found value in that. If you have any future questions about your loan, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave such a wonderful review. I truly appreciate it.

Brian P. G.

a year ago

Eric was incredibly responsive and really had our best financial interests in mind.

Business response:

I'm genuinely grateful for your kind words, Brian. It was my pleasure to work with you and ensure your financial interests were always prioritized. I strive to provide responsive and efficient service, and your feedback tells me that I managed to achieve that during our collaboration. Thank you for choosing Mutual of Omaha Mortgage, and remember, I'm here if you need any further assistance.

Mark E C.

a year ago

Very professional and eric was in constant contact during the process. Very quick turnaround time with the whole process as well

Business response:

Thank you for taking the time to share your feedback, Mark. It was a pleasure to be of service, and I'm delighted to hear that you were satisfied with the efficiency of our process at Mutual of Omaha Mortgage. Being in constant contact with my clients is one of my top priorities, so I'm glad that was useful for you. I look forward to the possibility of working with you again in the future. Best wishes, Eric Moss.

Claudine D. C.

a year ago

Fast response to questions

Business response:

I'm glad to hear that you're satisfied with the rapid response times, Claudine. At Mutual of Omaha Mortgage, we strive to provide timely and accurate responses to help our customers. I appreciate your positive review and the 4.50 star rating. If you have more questions or need further assistance, don't hesitate to reach out. Thanks again, Claudine! - Mark Brown.

David R.

a year ago

Prompt and great to work with. Was quick to respond text or email.

Business response:

I'm thrilled to hear that you had a positive experience working with me, David. Your feedback is greatly appreciated. My goal is to always provide prompt and efficient service to all of my clients. Your satisfaction with my quick response to your texts and emails simply reaffirms the effort we put into our customer service at Mutual of Omaha Mortgage. Thank you for taking the time to leave a review and for the high rating. Looking forward to assisting you in the future.

Jeffery W.

a year ago

Everything

Business response:

I'm delighted to hear that you had a 5-star experience, Jeffery. Here at Mutual of Omaha Mortgage, we strive to provide the best service to our valued customers, and your feedback affirms the hard work we put in every day. Thank you for your kind words and I look forward to serving you again in the future.

Tyler B.

a year ago

Stephen was professional, efficient and fast. Very easy to work with.

Business response:

I greatly appreciate your kind words and the time you took to share your experience, Tyler. It was a pleasure working with you, and I'm glad I could make the process easy and efficient for you. Your satisfaction is my top priority and I strive to deliver the best service possible. Thank you for choosing Mutual of Omaha Mortgage.