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Mutual of Omaha Mortgage

4.9

About this business

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,684 reviews
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Catherine R. C.'s profile image
Catherine R. C. 

Verified by Mutual of Omaha Mortgage

a year ago

Ben was extremely helpful and answered any questions or concerns in a timely manner. 

Business response:

I'm thrilled to hear that you found our interactions helpful, Catherine! Ensuring your questions and concerns are addressed swiftly is a priority for me. I'm glad I could assist you on your journey with Mutual of Omaha Mortgage. Your positive feedback means a lot to me. Thank you for the 5-star review! I hope to continue to exceed your expectations in the future. - Ben Schiaffino 

Billie A.'s profile image
Billie A. 

Verified by Mutual of Omaha Mortgage

a year ago

Everything was handled with professionalism and courtesy. Mark was great! 

Business response:

I'm pleased to hear that you had a positive experience, Billie. Your satisfaction is my top priority, and it's rewarding to know I was able to provide you with professional and courteous service. Thank you for choosing Mutual of Omaha Mortgage and for your kind words. I look forward to assisting you again in the future. 

Andrew C.'s profile image
Andrew C. 

Verified by Mutual of Omaha Mortgage

a year ago

Communication was understandable There’s a lot of in depth detail that was explained To me and had no problem understanding the process. We accomplished difficult hurdles along the way Making it a great and positive experience 

Business response:

I'm thrilled to hear that you found our communication clear and understandable, Andrew. Being able to demystify complex details is an important part of what I do at Mutual of Omaha Mortgage. I'm glad we could navigate those hurdles together, and I'm even happier to know that it was a positive experience for you. Thank you for the perfect rating, and please don't hesitate to reach out if you have any future needs or questions. - Eric Light 

Brandy L M.'s profile image
Brandy L M. 

Verified by Mutual of Omaha Mortgage

a year ago

Ben went above and beyond to help with our loan! He answered all questions and was available whenever we needed him! Thanks so much Ben! 

Business response:

I am thrilled to hear such good feedback, Brandy! I'm glad I could help with your loan and assist in answering your questions. It's always my goal to be available and efficient for all my clients. Your satisfaction is very important, so thank you for taking the time to rate my services. I appreciate your trust in Mutual of Omaha Mortgage and me. Looking forward to working with you in the future. - Ben Schiaffino 

Joseph Leslie B.'s profile image
Joseph Leslie B. 

Verified by Mutual of Omaha Mortgage

a year ago

Application was easy to do. Mark and team kept us updated on any new documents or just to keep us informed on what was going on. Everything was upfront- no surprises. 

Business response:

I'm delighted to hear that you found the application process to be seamless and appreciated our team's regular updates, Joseph. We always aim to keep everything transparent and avoid unexpected surprises at Mutual of Omaha Mortgage. Your positive feedback and 5-star rating are greatly appreciated. Looking forward to assisting you in the future. Sincerely, Mark Brown 

Andrew S.'s profile image
Andrew S. 

Verified by Mutual of Omaha Mortgage

a year ago

Ben was profession with sage advice alone the way. 

Business response:

I appreciate the kind words, Andrew! I'm glad to hear you found my advice helpful throughout our journey. At Mutual of Omaha Mortgage, we strive to be professional and informative at every step. Thank you for your 5-star review, it means a lot. Looking forward to any future collaboration. 

Jerome W.'s profile image
Jerome W. 

Verified by Mutual of Omaha Mortgage

a year ago

Great communication both day and night. Answered all the questions we had quickly. 

Business response:

Thanks for the review Jerome! It was a pleasure working with you. I hope to be able to assist you and your friends and family for life. 

Nathan F.'s profile image
Nathan F. 

Verified by Mutual of Omaha Mortgage

a year ago

Ben and the whole team were great. The process had some hiccups and took a bit longer than we would have liked but he maintained clear communication and kept us updated every step of the way, reassuring us through the whole process 

Business response:

I really appreciate your feedback, Nathan. It's nice to hear that you found the communication clear and reassuring. I understand there were a few hiccups along the way, and for that, I apologize. It's important for us at Mutual of Omaha Mortgage to ensure a smooth process for our customers and we'll definitely take this experience as an opportunity to improve. Thank you for your patience and once again, I appreciate your high rating. - Ben Schiaffino 

Luis P.'s profile image
Luis P. 

Verified by Mutual of Omaha Mortgage

a year ago

Ben and entire team were very attentive, answered all questions and kept us up to date every step of the way 

Business response:

I'm thrilled to hear that you had a positive experience with us at Mutual of Omaha Mortgage, Luis. Ensuring all your questions are answered and keeping you updated every step of the way is our top priority. Your feedback is greatly appreciated. Thank you for the 5-star review! - Ben Schiaffino 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.