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Mutual of Omaha Mortgage
- Mortgage Lenders
- Owings Mills, MD
About this business
Location details
700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Everything went smoothly if I had a question it was answered promptly Mark was always pleasant and knowledgeable
Business response:
I'm glad to hear that your experience with me was mostly positive, Tamara. Your prompt feedback is greatly appreciated as it helps us continue to improve our services at Mutual of Omaha Mortgage. I genuinely strive to make the mortgage process as smooth as possible for my clients and I'm happy to hear that you felt supported throughout. However, I noticed that your rating was 3.66 out of 5 stars. If there's anything I could have done better or any area you think we could improve on, please don't hesitate to let us know. We'r... read more
Verified by Mutual of Omaha Mortgage
Tracy was very thorough in explaining anything I might not understand and worked very hard to meet my needs
Business response:
Thank you, Faith, for taking the time to share your positive experience. I'm pleased to hear that I was able to meet your needs and provide you with clear explanations. Your feedback is appreciated and it helps me continually strive to provide the best service possible. I look forward to potentially working with you again at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
A little more communication, ar times I didn't know what was happening or didn't know what to do next but part of that was my fault because I didn't ask enough questions
Business response:
Thank you for your feedback, Allison. I appreciate your honesty and understand your concerns about the communication during our process. It's crucial that you feel informed and confident every step of the way, and I apologize if there were moments where you felt uncertain. I will certainly work on improving this aspect of my service. It's also important to remember that there are no silly questions when it comes to something as significant as a mortgage, so please always feel free to ask anything. Your review helps me provid... read more
Verified by Mutual of Omaha Mortgage
Michael and his team did a great job of helping me through the loan process and keeping me informed of changes along the way.
Business response:
I truly appreciate your positive feedback, Thomas. It was my pleasure to assist you through your loan process, and I'm glad to hear that you were satisfied with our service. Keeping you informed and helping you navigate through the process is always our priority at Mutual of Omaha Mortgage. Your high rating means a lot to us. Thank you for taking the time to leave a review. Looking forward to assisting you again in the future. Michael Krach
Verified by Mutual of Omaha Mortgage
It was easy and I was well supported through the experience.
Business response:
I'm so glad to hear that you found the process easy, William. Your positive feedback means a lot to me. At Mutual of Omaha Mortgage, we aim to provide the best support to our customers. Your 5-star rating is much appreciated. Thank you for your trust and support.
Verified by Mutual of Omaha Mortgage
Ben goes above and beyond to help people. He puts his clients interests first and sticks by their side through all questions, concerns and is also an excellent problem solver. I will be using him for all future transactions and referring people his way.
Business response:
So glad to hear you had a positive experience, Traci! It was truly a pleasure to assist you. I'm thrilled to know that my commitment to putting my clients’ interests first resonated with you. Looking forward to handling your future transactions and I'm grateful for any referrals you may send my way. Thanks for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Kenneth was a pleasure to work with!
Business response:
I'm truly grateful for your kind words, Kyra. It was an absolute pleasure to work with you as well. Your satisfaction is my top priority and I'm delighted to hear that you had a positive experience with Mutual of Omaha Mortgage. Thank you for the stellar rating. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Mark always explained things, I just hope I am able to drop rate some in six months without too much upfront cost. This was only thing I did not fully understand.
Business response:
I'm glad to hear that you felt well-informed throughout our process, Randy. It's important to me that my clients have a clear understanding of their options. In regards to potentially lowering your rate in the future, we can certainly explore this together when the time comes. There may be options available to you that won't require a significant upfront cost. I'm here to help you navigate these decisions when you are ready. Appreciate your 5-star review and your business with Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Everything went very smooth. Always there to answer any questions I had.
Business response:
I'm thrilled to hear that you had a smooth experience, Tracy! Ensuring you always have your questions answered is a top priority for me. I'm grateful for your 5-star review and it was a pleasure assisting you through your process with Mutual of Omaha Mortgage. If you have any more questions in the future, don't hesitate to reach out. Thanks again, Tracy! - Ben Schiaffino
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 4,572 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.