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Mutual of Omaha Mortgage
- Mortgage Lenders
- Scottsdale, AZ
About this business
Location details
7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Overall the experience was good, but there were some communication issues during the closing process that caused confusion and delays. More timely updates and clearer explanations would have improved the experienc
Business response:
Thank you for sharing your feedback, Natalie. I'm glad to hear that your overall experience was positive, though I'm sorry to learn about the communication issues you encountered during the closing process. I understand how important clear and timely updates are, and I apologize for any inconvenience this caused. Your input is valuable, and I'll take it into account to enhance future interactions. If there's anything specific you'd like to discuss or address further, please feel free to reach out directly.
Verified by Mutual of Omaha Mortgage
Mr. Cooper was amazing to work with, espeacially Miss Nada, who was my representative. She was very kind and throughtful. There is no doubt that she made this a very pleasant experience for my wife and I.
Verified by Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
He was great at explaining the proces, was available anytime and very kind.
Business response:
I'm thrilled to hear that you had a positive experience with the mortgage process. It was my pleasure to assist you, and I'm glad I could be of help. Thank you for your kind words, Judy.
Verified by Mutual of Omaha Mortgage
Austin was very responsive and made me feel like a welcome partner in the process. He was personal and patient and understood the frustrations of someone who has not been through the process of refi recently.
Business response:
I'm glad to hear that you felt supported and welcome during the refinancing process. It was a pleasure assisting you, and I appreciate your kind words about my responsiveness and patience. If you have any more questions or need further assistance, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
There has been great communication throughout the entire process
Business response:
I'm glad to hear that you appreciated the communication throughout the process. It was a pleasure assisting you at Mutual of Omaha Mortgage. If there's anything more I can do for you, please feel free to let me know.
Verified by Mutual of Omaha Mortgage
Robert was very honest and informative. Very trustworthy.
Business response:
I'm grateful for your kind words, Elizabeth. I'm pleased to hear that you found the information I provided to be honest and trustworthy. It was a pleasure assisting you with your needs at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Isaiah was extremely pleasant to work with. He was easy to communicate with, quick to respond when I needed something, and he kept me updated every single step of the process. Everything was smooth from start to close.
Business response:
I'm thrilled to hear that your experience was smooth and that communication was effective throughout the process. It was a pleasure assisting you, and I'm glad I could help keep you informed every step of the way. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 3,199 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.