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7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
This is private and not approved for public posting. Personal situation that I had to do this to survive so nothing to do with Mutual of Omaha assuming my payoffs are made on the next business day 2/3/25. Austin was superb in understanding my needs and guiding me through the first step of our plan. Old Mortgage co charged and hit me with a January '25 late due to the closing date - so I hope that does not come back to haunt me / my credit. Perhaps Mutaul of Omaha could address it with Carrington since my mortgage was p... read more
Business response:
Hi John, I'm really grateful for your kind feedback. It means a lot to know that I was able to support you through this initial step. I understand how stressful these situations can be, and I’m glad I could help guide you through it. I’m sorry to hear about the issue with your old mortgage company and the January '25 late charge. I’ll definitely look into how we can address this with Carrington on your behalf. It’s important to me that you’re taken care of, and I'll do my best to ensure that this doesn’t affect your credit... read more
Verified by Mutual of Omaha Mortgage
Maritza was very attentive and paid attention to details. My refill almost didn't go through, but she caught some mistakes from employers sending the wrong information. Great job, Great catch!
Business response:
Christian, thank you so much for your kind words. I'm so glad I was able to catch those mistakes and help your refinance go through smoothly. It was my pleasure working with you, and I truly appreciate you taking the time to share your experience. Catching those details is important to me, and I’m happy it made a difference for you.
Verified by Mutual of Omaha Mortgage
There were a couple of surprises near the end of the process that caused me to have to jump through some hoops in the middle of the holidays. This issue was not caused by Isaiah. He did help me to clarify the time line and was patient while I got the issues resolved.
Business response:
William, I appreciate your understanding and patience throughout the loan process. I'm sorry you encountered those last-minute surprises, especially during the holidays. I'm glad I could help clarify the timeline and assist you in getting everything resolved. I always strive to provide a smooth and stress-free experience, so I'm grateful for your kind words and five-star review.
Verified by Mutual of Omaha Mortgage
Fast and helpful with obtaining all paperwork and documents needed to get the refinance done.
Business response:
Devin, it was a pleasure working with you on your refinance. I'm glad I could make the process smooth and efficient, and I appreciate you taking the time to share your positive experience. Helping clients like you achieve their financial goals is what I strive for.
Verified by Mutual of Omaha Mortgage
Appreciated Broc's expertise through the whole transaction. Very helpful and everything turned out as explained. Title Company and processing also perfect. Highly Recommend.
Business response:
Thanks, Gayla! I really appreciate you taking the time to share your experience. It was a pleasure working with you, and I'm so glad everything went smoothly with the title company and processing as well. My goal is always to make the process as clear and stress-free as possible, so it's rewarding to hear that was your experience. I appreciate the recommendation!
Verified by Mutual of Omaha Mortgage
Robert was great!!!
Business response:
I'm glad to hear that you had a positive experience, Thomas! It's always my aim to provide the best service. Your feedback means a lot to me and to everyone at Mutual of Omaha Mortgage. Thank you for the high rating and the kind words. I'm here if you need anything else.
Verified by Mutual of Omaha Mortgage
easy to work with and good communication
Business response:
Kevin, thanks for the great review! I really appreciate you taking the time to share your experience. I'm glad to hear things went smoothly and that you found communication easy. I always strive to make the process as straightforward as possible. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
When things started looking bad Paul never gave up. Thanks to him we are very happy with the results.
Business response:
Kevin, I truly appreciate your kind words. The home buying process can be stressful, and it's always my goal to ensure my clients feel supported every step of the way. I'm thrilled to hear that we achieved a positive outcome, and that you're happy with your new home. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
I put off this process for long time because I thought it would be a long drawn out process. I am so happy Paul was my agent from start to finish. He answered every question. Paul is amazing. He is my hero.
Business response:
Lutricia, thanks so much for the kind words. I'm so glad I could make the process as smooth as possible for you and answer all your questions. It always makes my day to hear that I've helped someone achieve their homeownership goals. I appreciate you taking the time to share your experience. "Hero" is quite the compliment!
Mutual of Omaha Mortgage has a 4.8 star rating with 2,615 reviews.
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.