This profile has been claimed by the business owner or representative.
My Family Medical Group
- Medical Centers
- Chino, CA
About this business
About My Family Medical Group Our Main Office is open Monday- Friday from 8:00am to 5:00pm. Our Urgent care is open daily from 9:00am to 6:00pm. We accept the last patient at 5:30pm. *If we do have a high volume of patients in office at 5:00pm, we may close the doors earlier to accommodate those who are checked in. We apologize for any inconvenience.
Location details
5475 Walnut Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Primero que todo. Tube cita con la Dra. Clfuentes Jessica. Septiembre 26 y aún estoy en espera de la medicina que me recetó. Si estoy con dolor o incómoda entiendo a ustedes no les importa nada el paciente. Que pérdida de tiempo y energía fue ir a my Family Group. Ya había ido a urgencias por el mismo motivo. He tenido que llamar a la farmacia Walgreens a My Family Group a mi aseguranza Como 3 a 4 veces a cada una. Hasta que mi aseguranza llamó a My Family Group le dijeron que no había una autorización de la Dr. Cifuentes J... read more
It took a very long time, in my estimation, as I was one of two patients at the time. Then, my prescription was sent to the wrong pharmacy so that was another long time in figuring that out. Otherwise - okay.
I listened and watched personal answer the phone, placing them on hold and not going back to the caller which is Something my husband and I have experienced! The lack of care is unbelievable!
Lack of professional staff. I have been told "the doctors says you can wait, you are nit too impirtant" By the front office staff"
See me as closest possible to my appointment. My last 3 visits I have been waiting almost an hour to be seen. Having to wait in that room that long it’s not fun.
Tell the physician on duty to listen to what the patient is saying, and describing how they’re feeling without passing judgment about other things
Frequently asked questions about My Family Medical Group
How is My Family Medical Group rated?
My Family Medical Group has a 4.6 star rating with 688 reviews.
When is My Family Medical Group open?
My Family Medical Group is closed now. It will open tomorrow at 9:00 a.m.