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My Family Medical Group
- Medical Centers
- Chino, CA
About this business
Location details
5475 Walnut Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So sorry patients can not get blood work done at this location anymore.At 81 years old it is hard to find anew lab to go to.When I went to lab there was a line out the door and many people waiting over two hours to get blood tested.
Reception was fine, but waiting room echoes a lot. Waiting patients talk, and resounds the whole room, and tv cannot be heard.
I asked for a std test because I had possible burning pee and it was never ordered. Now going on over a week and I just found out the urine test I did didn't include std checking. I even asked if I could do it day of my dr visit and was told to wait until I did my liver test.
I went in for bloodwork and she is awesome!
I went it for bloodwork and she is the best!
Just here for bloodwork. Arrived 10 minutes before 8am opening. 5 people ahead of me but at least doors were already open to be able to be seated. Waited about 30 minutes to have bloodwork done, so guess not too bad.
Business response:
We greatly appreciate your feedback and are glad to hear that your wait time for bloodwork was not too long. If you have any further concerns or feedback, please don't hesitate to reach out to us at (909) 591-6446. Thank you for choosing My Family Medical Group.
I was happy that I got right in but this is the second time I’ve been there and not gotten the results I deserve. Both times I saw Steve Harvey. On Sept 20, 2023, I explained that I heard a pop in my left leg and got suddenly ill and lots of pain. They took x-rays and said everything was fine. After weeks of pain and an MRI I was told that one of my quad muscles, the Rexus, was ruptured. I am now in p.t. Yesterday, I had scratches and bites from a stray cat. The wounds were cleaned, new bandages put on and given an antibiot... read more
Business response:
We apologize for the unsatisfactory experience you had at our clinic. We take your feedback seriously. Thank you for bringing it to our attention.
The wait time was horrible.
Business response:
We apologize for the long wait time you experienced at our clinic, Amar. We understand that this can be frustrating and we appreciate your feedback. We are constantly working to improve our processes and minimize wait times for our patients. Thank you for bringing this to our attention.
Gracias me audaron mucho.
Frequently asked questions about My Family Medical Group
How is My Family Medical Group rated?
My Family Medical Group has a 4.6 star rating with 749 reviews.
When is My Family Medical Group open?
My Family Medical Group is open now. It will close at 5:00 p.m.