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Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033

4.4

About this business

Location details

15725 Dallas Parkway, Suite 120, Addison, TX, 75001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.494 reviews
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Jovan M.'s profile image
Jovan M. 
6 years ago

Our mortgage lenders were amazing! They made taking every step of buying a home in the easiest and most informative way possible. Couldn’t ask for a better lender! Thank you guys so much . 

Saveth T.'s profile image
Saveth T. 
6 years ago

It was a great experience for my first home, they did a good job with answering any concerns or questions I had. 

Roy O.'s profile image
Roy O. 
6 years ago

Great job, quick closing.hard to find office and parking. 

Pamela G.'s profile image
Pamela G. 
6 years ago

I feel closing was very inconvenient 

Business response:

Hi Pamela, We are so sorry to hear that your closing experience was inconvenient. We would like to gather some additional details about what made your experience inconvenient. We would appreciate your feedback in order to improve our processes. Please email your contact info to info@houseloan.com and a member of our leadership team can reach out to you directly. Thank you.  

Edward M.'s profile image
Edward M. 
a month ago

Would never recommend your company. 

Business response:

We apologize for your experience. Please contact us at (972) 383-4501 to discuss your concerns directly. 

Nguyet N.'s profile image
Nguyet N. 
a year ago

Better communication. 

Jamal M.'s profile image
Jamal M. 
4 years ago

No star .It is one of the worst mortgage company they have a lot of tactics they kept asking about information to the last second back-and-forth it was a construction loan I did not have a choice to choose my finance company at the beginning of the construction they gave me one rate and at the end they change the rate I was not able to do the closing until 10 o’clock at night .they have distraction from my home which has a lot of issues after closing I really don’t appreciate this game and gimmicks.  

Business response:

Hi Jamal, we’re so sorry to hear of your experience, especially since it doesn’t meet the high standards we set for all of our borrower relationships. If possible, we’d like to hear more and have a chance to make it right. Could you please email us at info@houseloan.com at your earliest convenience?  

Tyler P.'s profile image
Tyler P. 
4 years ago

not response to customer. and no knowledge about 

Jamal M.'s profile image
Jamal M. 
4 years ago

One of the worst business tactics, bad communication. Got higher rate than what I was promised. Kept asking questions about all my records. I felt the integration and the frustration I was put through. I well refinance ASAP 

Frequently asked questions about Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033

How is Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033 rated?

Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033 has a 4.4 star rating with 94 reviews. 

When is Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033 open?

Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033 is open now. It will close at 6:00 p.m.