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Nelson Kia

4.6

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6597 reviews
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Travis C.'s profile image
Travis C. 
8 hours ago

Your attendee was attentive and on the ball. 

Business response:

Hi, Travis. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Judi C.'s profile image
Judi C. 
10 hours ago

Great service. Professional staff. 

Business response:

Hi, Judi. We are thrilled to learn that you had a positive experience with us! 

Cathy B.'s profile image
Cathy B. 
a day ago

This service visit was much better than what I have experienced in the past at Nelson’s. . My car was repaired in a timely fashion, I was communicated with professionally and promptly and as far as I know at this point, the repair was done correctly. It appears that Nelson’s is trying to make positive change in the service department at the Subaru dealership. Today’s experience was positive. 

Business response:

Hi, Cathy. Thank you so much for leaving us a stellar review! 

Diana S.'s profile image
Diana S. 
a week ago

I received great service. 

Business response:

Hi, Diana. Your feedback is highly appreciated. Thank you for the review! 

Jyl C.'s profile image
Jyl C. 
a week ago

Vehicle Under warrrenty. Needed wiper blades due to tearing. Rain coming. I realize they had to work me in, but Marian (who I do not know well) did an exceptional job. After watching her in action, I have a much better understanding of her job and her knowledge of this job. As a former secretary, might I suggest an L shaped desk for her. She needs more room to complete her work more efficiently. Not have customer in her face(like me). This would allow her better performance. She also needs a better chair. A printer near her... read more

Business response:

Hi, Jyl. We appreciate the kind words and are glad we could provide you with a positive experience! 

Shirley W.'s profile image
Shirley W. 
a week ago

My experience today was the best. The service department is great to work with. They always are great at letting me know when something needs to be replaced or worked on. I trust them totally. 

Business response:

Hi, Shirley. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Joe Woody 4.'s profile image
Joe Woody 4. 
2 weeks ago

Great service 

Business response:

Hi, Joe. We are thrilled to learn that you had a positive experience with us! 

Robert R.'s profile image
Robert R. 
2 weeks ago

Was very satisfied with the work that was done on my car ! 

Business response:

Hi, Robert. Thank you so much for leaving us a stellar review! 

Alan L.'s profile image
Alan L. 
2 weeks ago

Very professional 

Business response:

Hi, Alan. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Nelson Kia

How is Nelson Kia rated?

Nelson Kia has a 4.6 star rating with 597 reviews. 

When is Nelson Kia open?

Nelson Kia is closed now. It will open at 8:00 a.m.