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Nelson Kia

4.6

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6597 reviews
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Judi C.'s profile image
Judi C. 
10 months ago

5 star customer service. They treat their customers as VIPs. They take care of senior citizens and veterans. Great maintenance dept. Entire staff makes you feel at home. They continuously update you on car service. Couldn't ask for better dealership. So glad I joined Subaru family. 

Business response:

Hi, Judi. Thank you so much for leaving us a stellar review! 

Tammy M.'s profile image
Tammy M. 
10 months ago

Nelson's and Marian always take care of my vehicles needs and anything I might need in that aspect. 

Business response:

Hi, Tammy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Gracie M.'s profile image
Gracie M. 
10 months ago

With the task at hand, I was very impressed from the time I walked to the service desk to the time I left. I tell all my friends about Nelson. 

Business response:

Hi, Gracie. Your feedback is highly appreciated. Thank you for the review! 

Elizabeth M.'s profile image
Elizabeth M. 
10 months ago

Great experience - friendly assistance - wonderful customer service. Assisted by Kaylee 

Business response:

Hi, Elizabeth. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Gayna K.'s profile image
Gayna K. 
10 months ago

Great service, easy to make an appointment 

Business response:

Hi, Gayna. We are thrilled to learn that you had a positive experience with us! 

Tony C.'s profile image
Tony C. 
10 months ago

You were great as always... 

Business response:

Hi, Tony. Thank you so much for leaving us a stellar review! 

Malcolm F.'s profile image
Malcolm F. 
10 months ago

Great customer service. 

Business response:

Hi, Malcolm. Your feedback is highly appreciated. Thank you for the review! 

Sam H.'s profile image
Sam H. 
10 months ago

I was in just for an oil and filter change and for them to look at a tire that has been losing air. All went well. No problems at all. The tire just needed a valve stem replacement. 

Business response:

Hi, Sam. We appreciate the kind words and are glad we could provide you with a positive experience! 

Wanda M.'s profile image
Wanda M. 
10 months ago

Excellent staff and service. On time, keeps pulse for checking for completion status. Marian is on top of it. Both ladies are professional, courteous and friendly. 

Business response:

Hi, Wanda. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Kia

How is Nelson Kia rated?

Nelson Kia has a 4.6 star rating with 597 reviews. 

When is Nelson Kia open?

Nelson Kia is closed now. It will open tomorrow at 8:00 a.m.