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Nelson Kia

4.6

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6624 reviews
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Malcolm F.'s profile image
Malcolm F. 
a year ago

Great customer service. 

Business response:

Hi, Malcolm. Your feedback is highly appreciated. Thank you for the review! 

Sam H.'s profile image
Sam H. 
a year ago

I was in just for an oil and filter change and for them to look at a tire that has been losing air. All went well. No problems at all. The tire just needed a valve stem replacement. 

Business response:

Hi, Sam. We appreciate the kind words and are glad we could provide you with a positive experience! 

Wanda M.'s profile image
Wanda M. 
a year ago

Excellent staff and service. On time, keeps pulse for checking for completion status. Marian is on top of it. Both ladies are professional, courteous and friendly. 

Business response:

Hi, Wanda. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Gary D.'s profile image
Gary D. 
a year ago

Always a pleasure to get my car services at the Nelson’s Kia Thank you. 

Business response:

Hi, Geary. We appreciate the kind words and are glad we could provide you with a positive experience! 

Christine K.'s profile image
Christine K. 
a year ago

Your service was perfect. The service employees were very good. Very friendly and efficient. 

Business response:

Hi, Christine. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Steven K.'s profile image
Steven K. 
a year ago

This is the best car buying experience we have ever had and we’re in our early 60’s and have bought cars in four different states. Reece Roberts bent over backwards to make sure we were happy with the whole purchase process. We felt the purchase price was good and the trade in value we were given for our vehicles was generous. Reece took the time to go through all the options on the car and made sure we had the phone and app hooked up before we left. The finance team was one of the friendliest and most helpful we have ever d... read more

Business response:

Hi, Steven. We are thrilled to learn that you had a positive experience with us! 

Kevin R.'s profile image
Kevin R. 
a year ago

Excellent service 

Business response:

Hi, Kevin. Thank you so much for leaving us a stellar review! 

Rhonda H.'s profile image
Rhonda H. 
a year ago

I think that you all did a great job on the recall that was called on my kia. Thank you! 

Business response:

Hi, Rhonda. Your feedback is highly appreciated. Thank you for the review! 

Malcolm F.'s profile image
Malcolm F. 
a year ago

Marian in the service department is fantastic! She listens, she asks questions and she works Closely with the technicians to make sure the customers needs are met. She is a Jewel at Nelson Subaru. 

Business response:

Hi, Malcolm. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Nelson Kia

How is Nelson Kia rated?

Nelson Kia has a 4.6 star rating with 624 reviews. 

When is Nelson Kia open?

Nelson Kia is open now. It will close at 7:00 p.m.