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Nelson Kia

4.6

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6597 reviews
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Sheila M.'s profile image
Sheila M. 
a year ago

Everyone has ALWAYS been exceptional nice on the phone and in person. I had to cancel my last appointment but was treated with great respect. Yesterday I had to take my nephew with me and everything went smooth as silk. I bought my Subaru there and continue to go back for service even though I am almost an hour away. I am terrible with names but the lady who checks you in and out in service is perfect for the job. GREAT people to do business with. 

Business response:

Hi, Sheila. Your feedback is highly appreciated. Thank you for the review! 

William L.'s profile image
William L. 
a year ago

Did a great job, good experience with the associate that helped me Marion was wonderful 

Business response:

Hi, William. We appreciate the kind words and are glad we could provide you with a positive experience! 

Joanna S.'s profile image
Joanna S. 
a year ago

Reece was wonderful and gave me the best deal on my new Subaru!! Judy and David gave me a great sales experience as well! Jordan in finance was very knowledgeable and efficient! All around great staff and made the process extremely easy and comfortable! 

Business response:

Hi, Joanna. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Giles Lugar J.'s profile image
Giles Lugar J. 
a year ago

Nelson Subaru Sold me my Crosstrek two years ago. They have performed all oil changes and Maintenance. Today’s experience was a solid five stars. I was accommodated by service staff, sales, staff, and finance person who extended my maintenance agreement. All that attention makes me a loyal customer! 

Business response:

Hi, Giles. We are thrilled to learn that you had a positive experience with us! 

Lisa S.'s profile image
Lisa S. 
a year ago

Efficient excellent service by Miriam and mechanic Young. 

Business response:

Hi, Lisa. Thank you so much for leaving us a stellar review! 

Howard S.'s profile image
Howard S. 
a year ago

Great salesmen. Darlene Adam's and Reece Robert's were very polite and helpful. 

Business response:

Hi, Howard. Your feedback is highly appreciated. Thank you for the review! 

Joe Woody 4.'s profile image
Joe Woody 4. 
a year ago

Professional and top grade 

Business response:

Hi, Joe. We appreciate the kind words and are glad we could provide you with a positive experience! 

Janet P.'s profile image
Janet P. 
a year ago

Everything was fine! 

Business response:

Hi, Janet. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Christina K.'s profile image
Christina K. 
a year ago

The experience was great. The service department got me in and out. 

Business response:

Hi, Christina. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Kia

How is Nelson Kia rated?

Nelson Kia has a 4.6 star rating with 597 reviews. 

When is Nelson Kia open?

Nelson Kia is closed now. It will open tomorrow at 8:00 a.m.