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Nelson Kia
- Car Dealers
- Bassett, VA
About this business
Welcome to Nelson Kia Nelson Kia is the Home of Kia drivers throughout Bassett, Collinsville VA, Danville VA, Reidsville NC and Eden NC At Nelson Kia, we’ve dedicated ourselves to serving the automotive needs of Kia drivers around Bassett. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course, we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
Location details
4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have always trusted The Nelson Subaru Service Team! Excellent Customer Service!
Business response:
Hi, Clarence. Your feedback is highly appreciated. Thank you for the review!
You don’t take advantage of your clients like a lot of other service providers do and I appreciate that dearly. I love the friendliness I received by each and every employee up there at Kia service department. Every time I come up there, I’m treated like an individual like I am somebody and I appreciate that as long as I’m treated like somebody you will receive all my business. Thank you for all you do for me and my family.
Business response:
Hi, Marietta. We appreciate the kind words and are glad we could provide you with a positive experience!
I was in quick for service and out just as fast. Totally a good experience.Marion was very helpful.
Business response:
Hi, Molly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Purchased my second Kia from your dealership and once again there was no pressure and the process was quick and easy. Judy was responsive and took great care of me and I will definitely continue to refer customers to you!
Business response:
Hi, Lori. We are thrilled to learn that you had a positive experience with us!
OMG the staff went way above and beyond to help and make sure I was happy and satisfied. I could never brag enough about Nelson Kia!! Eddie especially in the service department.
Business response:
Hi, James. Thank you so much for leaving us a stellar review!
Nelson Kia did a great job fixing both recalls on my 2012 Kia Forte. Thank you Ed Arrington, Marian Ullrich, Robert Minnick and Kailey for a positive experience.
Business response:
Hi, Bonnie. Your feedback is highly appreciated. Thank you for the review!
Great service!
Business response:
Hi, Joyce. We are thrilled to learn that you had a positive experience with us!
Very prompt and thorough
Business response:
Hi, Elvie. Thank you so much for leaving us a stellar review!
This was an unexpected trip to have repairs done to my Subaru. I’m thankful for all the kindness shown to me, and an assessment of my car, to correctly determine the problem… Getting the parts was a delay in the process causing their not getting the work done. It became an over the weekend wait. Unfortunately as the service department is so busy and the need for augmented staff hard to obtain, and the parts were also delivered on a Saturday, my car was in the shop for 6 days. My situation was such that not having transpo... read more
Business response:
Hi, Linda. Your feedback is highly appreciated. Thank you for the review!
Frequently asked questions about Nelson Kia
How is Nelson Kia rated?
Nelson Kia has a 4.9 star rating with 460 reviews.
When is Nelson Kia open?
Nelson Kia is open now. It will close at 5:00 p.m.