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Nelson Subaru
- Car Dealers
- Bassett, VA
About this business
Location details
4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job and keep up the good work
My experience at your dealer ship was great. The service agent was as very courteous, knowledgeable, and best of all helpful.
Very friendly staff
Excellent customer service and support
Did a great job was friendly and efficient. Thank you for all you did.
Recalls were checked and taken care of in a timely manner and car was inspected.
Good experience. Courteous employees. Clean and well-stocked waiting room.
JD done a great job the one that helped me but when my car was fixed, nobody called. I had to keep going by and I was very disappointed in the service. I would not plan to use this service All I needed was inspection stick it took me 3 weeks after man aloud it to be hit.
Okay. Was told by the guy service advisor that the tech said the noise I hear is coming from the bottom of the engine and the tech recommended an engine replacement. When I asked the advisor for more specific details, he could only repeat what the tech had told him. Tech also recommended not doing the transmission fluid exchange which I also had scheduled that day. Askedhow much an engine replacement cost, service advisor went back to tech. Was advised it might take a bit to figure because vehicle is a California emmisio... read more
Business response:
Your feedback helps us improve our communication process. We understand your frustration and will address this with our team. (877) 338-3197
Frequently asked questions about Nelson Subaru
How is Nelson Subaru rated?
Nelson Subaru has a 4.7 star rating with 866 reviews.
When is Nelson Subaru open?
Nelson Subaru is open now. It will close at 7:00 p.m.