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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,013 reviews
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Robert W.'s profile image
Robert W. 
2 years ago

Marian did a great job setting up the service. She also texted me to inform me how the service was proceeding. You are very fortunate to have someone who is so dedicated to customer service working for you!!! 

Business response:

Hi, Robert. We are thrilled to learn that you had a positive experience with us! 

Michelle M.'s profile image
Michelle M. 
2 years ago

Everything was handled very well. Judy Hardy was a pleasure to work with, she answered all our questions and made the whole process flow as quick as possible. 

Business response:

Hi, Michelle. Thank you so much for leaving us a stellar review! 

Christine K.'s profile image
Christine K. 
2 years ago

You did great. The service people were most helpful and friendly. could not ask for better service. Many thanks. 

Ella W.'s profile image
Ella W. 
2 years ago

The repair that was done to my car was excellent i am very please with everthing and the staff was so kind. I am satified with the work on my car. Thank you Ella Walton. 

George P.'s profile image
George P. 
2 years ago

Great service! 

Julie H.'s profile image
Julie H. 
2 years ago

Customer service , including the technician who looked at my Subaru and the parts department was wonderful from start to finish. Very good service and my overall experience was great 👍🏻. Will definitely be coming back for anything my Subaru needs .👍🏻👍🏻 

Shirley W.'s profile image
Shirley W. 
2 years ago

Always have a great experience 

Vic A.'s profile image
Vic A. 
2 years ago

Everything went great, the waiting area was neat and stocked,nice and clean, coffee was good, the public restrooms were the cleanest I have ever visited. We were greeted as soon as we got there, good experience. 

Patricia S.'s profile image
Patricia S. 
2 years ago

I liked the service. The manager was nice and appropriate. I asked her questions and she answered me positively. The only issue I have is that I wanted to get a text when my car was ready and I did not. I left the car and came back to get it and I believe it was ready but I did not know until the last minute. 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 1,013 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open at 8:00 a.m.