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Nicky Cruz (NMLS #1460132)
- Mortgage Lenders
- Honolulu, HI
About this business
Element Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Years of helping families obtain their dreams of home ownership under a parent company, we built a brand that resonates our true core culture. We took everything we learned from a combined 70 years of experience, kept the high level of quality, added a new perspective, and created Element Mortgage. We are Unlocking the Hum... read more
Location details
3465 Waialae Avenue, Suite 300A, Honolulu, HI, 96816.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a wonderful experience working with Nicky on a loan for our home. Her dedication, responsiveness, and expertise made the entire process smooth and stress-free. Nicky promptly addressed all my questions and concerns, providing clear explanations at every step. She proactively assembled necessary documents and coordinated with all parties involved, ensuring a seamless loan application and approval process. I highly recommend Nicky to anyone seeking a loan officer who truly cares about their clients.
Nicky was always an email, text, phone call away. We felt reassured that we could reach out with questions or concerns and be received with kindness. She helped us get into a first-time home buyer program, MCC, that hadn't been funded for a few years. It required a great deal of coordination and work but Nicky lead us and we got it done!
Business response:
Thank you so much for the kind words Andrew! I truly appreciated your and Alana's understanding, patience, and quick responses to the process and all that was asked of you. Congratulations on your home and MCC tax credit as well. You both are awesome! Now let's set up a surf day! ;)
Nicky Cruz provided a level of service that we did not know we needed until we ran into delays closing our home loan. Nicky kept us informed, facilitated whenever possible and provided emotional support throughout the purchase process. Nicky went above and beyond in assisting us. We will forever be indebted to Nicky for working with our agent to secure our dream home in Hawaii. We wholeheartedly recommend Nicky Cruz to anyone looking to find their next home.
Business response:
Thank you so much for also being patient and so easy to work with. You and your wife make my job easy. I appreciate your kindness!
Nicky is very knowledgeable and guided us through the process. It was great to have someone who understands the Hawaiian market. We are buyers from New York and were able to make the transaction virtually.
Business response:
Thank you for entrusting me to assist you even with the different time zones haha. I appreciate your patience and flexibility. It was a pleasure working with you!
Nicky Cruz was the best person in the mortgage industry I have ever met. She was thorough, efficient, responsive and a great communicator. She made sure I was well informed every step of the way, I would highly recommend Nicky Cruz and Element Mortgage.
Business response:
Thank you so much for this review! It was an honor to assist you with your refi. Happy to be able to lower your payment!
Very professional knows the business and extremely helpful to make your loan go smoothly. Nicky keeps you informed on each step of the process. Thank you Nicky
Business response:
Mr. Bill! Thank you so much for the kind words. You made it easy my friend! Really looking forward to those Mai Tais with you and your wife! Cheers and welcome to Island!
What I most appreciated about Nicky was her follow up with us during the loan process. She kept us organized! She was always courteous and helpful. Thank you Nicky.
Business response:
It was an honor to work with you folks and be apart of your family's transition to this beautiful island. Malalo for the kind words and for being such great borrowers! Welcome home! Aloha!
I was working with another agent in CA, since that's where I live, but she had a child at the start of my refinance and directed me to Nicky in HI. She is awesome. Even a CA title company remembered her from years before on how great she was.
Business response:
I appreciate the review J! It was a true delight to work with you. Happy to help!
Always one step ahead of stuff keeps you up to date on what u need befor u need it. Awsome to work with. Would recomend her to anyone lookin for help with this process
Business response:
Thank you so much for the review Bryce! It was a true pleasure to work with you and your fun family! Your quick responses and eagerness to get needed items for your loan made you an ideal borrower. Thanks again for your business and let me know how i can help in the future!
Frequently asked questions about Nicky Cruz (NMLS #1460132)
How is Nicky Cruz (NMLS #1460132) rated?
Nicky Cruz (NMLS #1460132) has a 5 star rating with 38 reviews.
When is Nicky Cruz (NMLS #1460132) open?
Nicky Cruz (NMLS #1460132) is closed now. It will open at 9:00 a.m.