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Nicky Cruz (NMLS #1460132)

5.0
  • Mortgage Lenders
  • Honolulu, HI

About this business

FinanceMortgage Lenders

Element Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Years of helping families obtain their dreams of home ownership under a parent company, we built a brand that resonates our true core culture. We took everything we learned from a combined 70 years of experience, kept the high level of quality, added a new perspective, and created Element Mortgage. We are Unlocking the Hum... read more

Location details

3465 Waialae Avenue, Suite 300A, Honolulu, HI, 96816.0, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.038 reviews
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HaileyV's profile image
HaileyV 
6 years ago

Working with Nicky made buying our first home so much easier. She put in so much time and effort to make this process work for us. We had a few things that made this process a bit more complicated than I think the average person might encounter and Nicky made sure to answer every question and work incredibly hard to make sure we received the best loan we could. From answering our frantic texts to talking us through certain processes multiple times over and over again to make sure we felt comfortable, Nicky really made this i... read more

Business response:

Wow Hailey! Thank you so much for the kind words! It is truly a pleasure to help you and your wife to hit this milestone. Your willingness and quick response to my asks has also made this process go smoothly. I am so happy for you both! Cheers! 

Laurel Vincent's profile image
Laurel Vincent 
6 years ago

We were referred to Nicky through a friend, and I am so glad that connection was made. She is truly a caring, easy to work with, professional and positive person. Nicky outlines very clearly what is needed every step of the way. Buying a home (especially your first home) is an extremely taxing an emotional process and can be super stressful, or so I've heard. We really didn't experience many of those feelings with her helping us through the process. What should have been in all likeliness very overwhelming process was truly ... read more

Business response:

Laurel, thank you abundantly for such kind words! I am also happy this connection has been made. You and your wife have been a delight to work with. I am glad I have been able to answer your questions throughout this process and I am so excited for you both to get this home. You are so deserving! 

woodse2 lw's profile image
woodse2 lw 
6 years ago

Zillow matched me up with Nicky at Securus and i couldnt be happier. She has taken care of me every step of the way. We had a loan underwritten while looking for a property and had us breezing through closing. The intrest rate was even lower than expected. 

Business response:

I am happy Zillow matched us up as well! You have such a great attitude which made everything even easier. Thank you and enjoy your new home! 

elizabeth hendriks's profile image
elizabeth hendriks 
6 years ago

Nicky was extremely helpful and patient, especially since we are new to this whole process. She walked us through everything and made sure we understood what was happening the whole way. 

Business response:

Thank you for making my job easy Liz! You are a great client and person. It was a pleasure working with you! 

lizardbeth174's profile image
lizardbeth174 
7 years ago

Explained everything along the way and if we still had questions, was always available to help clarify, and you better believe we had questions... lol. But really, she was great! 

Business response:

Thank you for the review Elizabeth! It was a pleasure working with you and Austin. You were both some of the most patient and easy going clients I have had and I know the sale of your home was an especially difficult one, but you both remained calm and I am happy I was able to get you both into your new home! 

toni07079's profile image
toni07079 
7 years ago

Nicky was wonderful, kept me posted, returned calls promptly. Was ethical and honest . Worked very hard! Always a smile for someone! one! Not easy working with homeowners as buying a home is one of the largest investment one makes and she was terrific ! 

Business response:

Thank you so much for the review Antoinette! It was truly a pleasure working with you. I am so happy I was able to make this work for you to get into your brand new home! Hope to stay in touch. :) 

mccapesjsm's profile image
mccapesjsm 
7 years ago

This was my first time buying a house and Nicky helped me through the whole process; she went out of her way to teach me. She was great to work with and I highly recommend her! 

Business response:

Hey Justin! Thank you so much for your review. It was a true pleasure to help out such a great guy and friend! Hope you are enjoying your new home! 

Greenfielda2000's profile image
Greenfielda2000 
7 years ago

What a great job Nicky! I never one time filled out of the loop. She was very informative on what was expected. I would definitely would recommend her loan services. Great Job! 

Business response:

Thank you Anthony! It was truly a pleasure working with you. Thank you for being such an awesome borrower! 

zuser20150712201720103's profile image
zuser20150712201720103 
7 years ago

Nicky was amazing from start to finish!! I had no idea what I was doing as a first time home buyer but Nicky and her team were there for me every step of the way. She is very knowledgeable and informative. I could always rely on her and never doubted any follow ups. Thank you Nicky for all your hard work and helping us in getting our first home. You are a blessing. 

Frequently asked questions about Nicky Cruz (NMLS #1460132)

How is Nicky Cruz (NMLS #1460132) rated?

Nicky Cruz (NMLS #1460132) has a 5 star rating with 38 reviews. 

When is Nicky Cruz (NMLS #1460132) open?

Nicky Cruz (NMLS #1460132) is closed now. It will open at 9:00 a.m.