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916 East Little Creek Road, Norfolk, VA, 23518, United States
Get directionsWe’ve gotten to know the owners and one of the Techs as well over the last several months. Nate is an excellent tech. He has been here several times and today when our heat went out he returned. Nate diagnosed the problem quickly and was able to fix it. What is the best surprise is that they covered the repair under warranty, which I did not expect. Truly appreciative and grateful for such a pleasant surprise, especially at this time of year!!!
All I want for Christmas is a boiler repair.... Thanks to the folks at Norfolk Air for their always prompt, courteous and efficient work. They are tops in my book!
Simply put, the owners really take great pride in their team and they are dedicated to serving their customers. Great experience!!
Everyone I dealt with was very professional, kind and courteous. Quality work. We will definitely use Norfolk Air in the future.
Jake is a very knowledgeable, professional , and courteous individual. He is a great problem solver and was able to get our AC running again quickly. I request him every time I need service.
From the young ladies in the office that get the ball rolling, Norfolk Air is always on time, efficient, and ready to find and fix any and all problems. And they do it all with a smile. They put in our heating & air system, have done plumbing and electrical work for us too. They continue to care for the system and us! Thank you Norfolk Air, Heating, Cooling, Plumbing & Electrical. We're happy to be part of the family!
Business response:
Jan, Thank you so much for your positive review! We're thrilled you had a great experience using Norfolk Air. Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical
These folks are always on top of their service contracts. They're friendly to deal with over the phone and in person; people in the office and in the field are professional and courteous. They do thorough work and don't stop until everything is done right. We use them residentially and commercially. Top notch.
Business response:
Jordan, Thank you so much for your positive review! We're thrilled you had a great experience using Norfolk Air. Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical
Tyre is a true professional! He responded quickly to my call, arrived at my house 15 minutes later, and was gone less than 30 minutes later! When he came, I was hot and cranky. When he left, it was starting to get chilly inside! He identified the problem and had it solved quickly. Pricing is straight-forward. I will be using Norfolk Air for my annual service this year. Thank you, Tyre, for your great customer service!
Business response:
Ms. Watts, Thank you so much for your positive review! We're thrilled you had a great experience using Norfolk Air. Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical
They are always very responsive. I have been a customer for about three years and have had exceptional service. I highly recommend this fine company. Carole Garrett Norfolk, VA
Business response:
Ms. Garrett, Thank you so much for your positive review! We're thrilled you had a great experience using Norfolk Air. Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical
Norfolk Air Heating, Cooling, Plumbing & Electrical has a 4.7 star rating with 1,161 reviews.
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