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Norfolk Air Heating, Cooling, Plumbing & Electrical

4.7

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Location details

916 East Little Creek Road, Norfolk, VA, 23518, United States

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4.71,161 reviews
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Craig Jones's profile image
Craig Jones 
recommend  Recommended
6 years ago

Norfolk Air has been great. Their techs are prompt, professional and clearly communication what they are doing and the results. 

Business response:

Mr. Jones, Thank you so much for your positive review! We're thrilled you had a great experience using Norfolk Air. Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical" 

Marie Orr's profile image
Marie Orr 
recommend  Recommended
6 years ago

I thought I may need an attic fan, I called Norfolk Air, for a free estimate.. the service man called when he was 20 minutes away, arrived on time. And was polite and very pleasant. He went into my attic to look around, called his HVAC partner, talked about all the vents I have and explained to me that I really did not need the fan...how many companies would actually tell me the truth and not just say I need one ,so they could make money. I was impressed. I’m going to use their service plan, I asked him about. In today’s ... read more

Business response:

Good morning Marie, Thank you for your kind words about Norfolk Air! This is great to hear; we always want our Customers to come first and to meet their individual needs to the best of our ability. We will be sure to pass your feedback along to our team. Thanks again, and we look forward to serving you in the future! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Margaret Schwab's profile image
Margaret Schwab 
recommend  Recommended
6 years ago

This company is awesome! They stay on top of their contracts and contact you to schedule your maintenance. Tech notifies you via phone call and then a text with their name & their photo when they're on their way. They are very thorough, very educational regarding issues and possible resolutions, very courtious and respectful of being in your home. Recommend them to everyone looking for a good Mechanical Company! 

Business response:

Thank you, Margaret Schwab, for the recommendation and kind words. 

Diana Levine Smith's profile image
Diana Levine Smith 
recommend  Recommended
6 years ago

This company is always super efficient and helpful. We’ve used them for air/heat issues, plumbing and electrical. I would totally recommend them! 

Business response:

Thank you, Diane Levine Smith, for the recommendation and kind words! 

Priscilla Davenport's profile image
Priscilla Davenport 
recommend  Recommended
6 years ago

happy with this company.on time did excellent job.will call for other work that needs 2 b done fair pricing. thanks a million 4 git-n my AC working right 

Business response:

Thank you, Priscilla Davenport, for the recommendation and kind words! 

Marti Craver's profile image
Marti Craver 
recommend  Recommended
6 years ago

I thought I heard water running in my crawlspace and called before 6 a.m. I was told a technician would be sent ASAP to shut off the water and another would come to fix the issue. The 1st plumber, Henry called and arrived quickly. The 2nd, Hans, was scheduled for 10 and arrived on time. He found no signs of leaks or water damage, but noticed that my dehumidifier was right under where I heard the sound. Both gentlemen were professional, courteous, and thorough. The charge was incredibly reasonable. Best of all, I have pe... read more

Business response:

Thank you, Marti Craver for the recommendation! :) 

John Blair's profile image
John Blair 
recommend  Recommended
6 years ago

Had an estimate done today, 6-26-19, to have some outlets installed. Called main number and spoke to someone who was very pleasant. Was able to make an appointment for that evening! Was given a two hour window for the person to arrive. The person called five minutes before the timeframe and told me he was on his way. He promptly arrived, was very courteous and knowledgeable, and gave me a couple good options for getting the result I wanted. He was able to explain it on “my level” which really helped me to understand everythi... read more

Business response:

Good morning Mr. Blair, Thank you for taking the time to give us your feedback! We're so glad you had a great experience from your first phone call to receiving estimates that fit your needs. We are honored to have your business and look forward to serving you in the future. Thanks again! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Patty Nelson's profile image
Patty Nelson 
recommend  Recommended
6 years ago

They were out the same day I called. We had a major blockage in our main line and they took care of it. They explained what was wrong and the price was very reasonable. Thank you for getting our plumbing up and running smoothly again. 

Business response:

Good morning Ms. Nelson, Thank you for your kind words about Norfolk Air! We will be sure to pass this along to the technicians in our plumbing department. We are honored to have your business and look forward to serving you in the future. Thanks again! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Stephie Lynn's profile image
Stephie Lynn 
recommend  Recommended
6 years ago

Tyre was wonderful. He walked me through what was needed even showing me, why. we ordered the parts and he told me the Motor wasn't needed, upon installation. most would just install for the extra funds. Appreciated his honesty and saving my family the funds. He was very professional and quick with repairs. customer for life. Thank you, immensely!!! 

Business response:

Good morning Stephanie, Thank you for your kind words about Norfolk Air! This is great to hear; we always want our Customers to come first, and our goal is to to meet their individual needs to the best of our ability. We will be sure to pass your feedback along to Tyre and to our team. Thanks again, and we look forward to serving you in the future! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Frequently asked questions about Norfolk Air Heating, Cooling, Plumbing & Electrical

How is Norfolk Air Heating, Cooling, Plumbing & Electrical rated?

Norfolk Air Heating, Cooling, Plumbing & Electrical has a 4.7 star rating with 1,161 reviews. 

When is Norfolk Air Heating, Cooling, Plumbing & Electrical open?

Norfolk Air Heating, Cooling, Plumbing & Electrical is open now. It is open 24/7.