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Norfolk Air Heating, Cooling, Plumbing & Electrical

4.7

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Location details

916 East Little Creek Road, Norfolk, VA, 23518, United States

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4.71,161 reviews
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Brett Cook-Snell's profile image
Brett Cook-Snell 
recommend  Recommended
6 years ago

Recently moved. These folks provided great service at our old address so we continued with them at our new address which has geothermal. Tyre did an excellent job making certain we are ready for summer temps. One of the main things I like about the company is not only do they do superior, friendly, work, but they keep to their scheduled appointment window. Highly recommend them. 

Business response:

Good morning Brett, We appreciate your feedback! Thank you so much for continuing to use Norfolk Air for your HVAC needs at your new home. We look forward to serving you in the future. Have a cool summer! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Gail Marie Paige Temple's profile image
Gail Marie Paige Temple 
recommend  Recommended
6 years ago

Been working with this company for a couple years for more than one AC unit - from service repairs, replacements and maintenance. They’re always extremely thorough and professional. Great customer service from office staff and technicians. Highly recommend! 

Business response:

Good morning Gail, Thank you so much for recommending Norfolk Air! We're happy to be your go-to HVAC company, and look forward to providing you with excellent service in the future. Thank you for your patronage! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Annette Guzman-Smith's profile image
Annette Guzman-Smith 
recommend  Recommended
6 years ago

I highly recommend this company.. very professional!!! When I called the young lady (I think her name was Jessica) was so pleasant. I even signed up for the Blue Ribbon Protection Plan. Thank you guys!!! Keep up the good work. (5 stars) 

Business response:

Annette, You are so very welcome! We're so pleased you had a great experience from start to finish. Our team sincerely appreciates your feedback, and we look forward to serving you in the future. Thanks again! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Timothy Watters's profile image
Timothy Watters 
recommend  Recommended
6 years ago

It was a pleasure doing business with them. They were patient and had excellent customer service. I appreciated the honesty of their service technician. I hope to do more business with them in the future. 

Business response:

Timothy, We sincerely appreciate your feedback! It was our pleasure to serve you. Thank you so much for your patronage, and we look forward to sharing your experience with our team. Thanks again! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Eric Michael Mazur's profile image
Eric Michael Mazur 
recommend  Recommended
6 years ago

We felt like we got straight answers and thoughtful, diligent service - a nice change! 

Business response:

Eric, We're so glad you had a positive experience with our company! Thank you for taking the time to leave us your feedback - and thanks for choosing Norfolk Air! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Virginia Lane Higgins Davis's profile image
Virginia Lane Higgins Davis 
recommend  Recommended
6 years ago

I have had them for regular maintenance and repair for many years. It’s a wonderful local company. They always thoroughly inspect and clean my furnace. Best heating and cooling company there is!!! 

Business response:

Good morning Virginia, Thank you so much for your continued patronage! We are honored to be your go-to company for all your heating and cooling needs. Thank you for taking the time to provide your feedback, have a wonderful day and we look forward to serving you again in the future! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Richard Edwards Jr's profile image
Richard Edwards Jr 
recommend  Recommended
6 years ago

This is a great company to do business with. Repairs were done within 3 hours of calling them. They’re honest and won’t try to sell you any products and services that aren’t needed. The technician even gave me some helpful advice to help keep the system healthy. I highly recommend this company. 

Business response:

Good afternoon Mr. Edwards, Thank you so much for your kind words about Norfolk Air! We're so happy we were able to complete the repairs in a timely fashion and that you had a positive experience with our technician. Thank you for taking the time to give us your feedback. We look forward to working with you again should you need assistance in the future. Have a wonderful day! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Joe Sherman's profile image
Joe Sherman 
recommend  Recommended
6 years ago

We are selling our house and had some items from the home inspection that needed to be worked. Norfolk Air Heating Cooling plumbing and electrical has done a great job. They’re quick, their technicians are friendly and efficient, they explain things well including what they can and cannot do. This is our fourth or fifth use of this company and they’ve done a great job every time. Happy to recommend! 

Business response:

Good afternoon Mr. Sherman, We're honored to continue to earn your business! It's great to hear you've had a consistently positive experience with us at Norfolk Air. Thank you for your kind words about our company, and for taking the time to let us know how we're doing. We wish you the very best of luck with your move! Have a wonderful day, Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Jamie Mesta's profile image
Jamie Mesta 
recommend  Recommended
6 years ago

We love this company. We found them in Oct 2016 when we needed a plumber in our new house. Since then they have helped us in old house to get it sold by offering great quality for a reasonable price. They have now handled all issues that come up. We recently had our old tankless water heater changed out for a Rinnai. We knew old system was not good. They were able to show us why. We are thrilled with new system, the price, and the service. This system will pay for itself in reduced water cost. Water gets hot so fast! I high... read more

Business response:

Jamie, Thank you for your kind words about our company! We are so glad you've had a great experience with us over the last couple years, and are pleased to hear the new water heater is working well for you. We appreciate you taking the time to provide your feedback, and look forward to being there for you in the future! Kindest regards, Norfolk Air Heating Cooling Plumbing & Electrical 

Frequently asked questions about Norfolk Air Heating, Cooling, Plumbing & Electrical

How is Norfolk Air Heating, Cooling, Plumbing & Electrical rated?

Norfolk Air Heating, Cooling, Plumbing & Electrical has a 4.7 star rating with 1,161 reviews. 

When is Norfolk Air Heating, Cooling, Plumbing & Electrical open?

Norfolk Air Heating, Cooling, Plumbing & Electrical is open now. It is open 24/7.Â