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9814 Grant Road, Houston, TX, 77070, United States
Get directions5 stars since day 1 my Dad got there! He lived upstairs in the assisted living and did therapy there. Carmen at the front, Valentine and Sylvia upstairs along with Amador and Jessica. Blake and "All I do is Nguyen" in therapy were caring and professional. They cared for Dad like family. If I had to do it all over again would I? Without hesitation!
Business response:
We're privileged to have provided exceptional care for your Dad. Thank you for your wonderful feedback.
My mom lives in the Assisted Living portion of the facility. She absolutely loves it there. The staff is so tentative and kind.
Business response:
We're honored to hear that your mom loves the care at North Houston Transitional Care. Thank you for sharing your positive experience with us.
My grandmother was in this facility for vertigo. Myself and my family were very pleased with the care she received. The therapy team was vigilant in getting her back on her feet again and the nursing team was easy to work with and attentive to her needs. We would definitely return to this facility if another loved one needed care.
I have been at the facility for over 2 years as a long term resident. My care Is covered by Medicare & Medicaid. Jennifer in billing is knowledgeable & prompt to answer questions.
My wife spent over three weeks there. The care was excellent, food was good, and nursing staff was outstanding. Other caregivers were very responsive to her needs. She was extremely ill when she entered there and I credit them with saving her life. The reason for a three star review is due to the office and administrative staff. I have never encountered a more rude, uncaring and dismissive staff as they have there. They make themselves unavailable for even the most basic questions and will not return phone calls. It was extr... read more
Facility itself is clean and nice. Front staff, nursing staff and therapist were pleasant and helpful, but head nurse wasn't very friendly or helpful. It was challenging to get a hold of the social worker and I had to corner her in the facility one day but once I did get her, she was at least helpful. It's been nearly impossible to get a hold of the billing person. We left multiple emails and message and have to chase them for weeks. When we do get a response, it's usually short and curt. Why do we have to chase someone to P... read more
This facility is fantastic! I just had a welcome conference call with all of the staff that will be taking care of a loved one. They each introduced themselves to me, gave me an update on her progress and then asked if I had any questions. I could tell that each of these blessed individuals really cared about her well being, as well as, her progress. Great Team and Great Facility!
I arrived at North Houston Transitional Care after spending 4 weeks in a hospital bed recovering from surgery and other health issues. Over the past year I had also spent a lot of time in bed because of my health. By the time I arrived at NHTC, I was very weak physically with little muscle tone and mentally was not sure of my future. I could not function very well at all. I want to thank all the rehabilitation team here at the facility as they have brought me back from weakness and despair. I was assigned three therapist whi... read more
After many stays at different rehabs for my 85 year old father who is finally well, I have to say this place BY FAR is a fabulous facility! It's beautiful, the nurses are great, the therapy department is top notch and from the beginning of our stay to the end, they did everything to make sure my dad was taken care of, he was happy and attended too! I cannot say enough wonderful things about this place. If I was ever in need of rehab again, I would 100% return here again. Highly recommend!!
North Houston Transitional Care has a 3.9 star rating with 336 reviews.
North Houston Transitional Care is open now. It is open 24/7.